Learning & Performance Design Specialist

Posted 2 Hours Ago
Be an Early Applicant
2 Locations
In-Office
Junior
Fintech • Software • Financial Services
The Role
Design, develop, update, and evaluate onboarding and professional development training; support product launches and change initiatives; recommend improvements and provide workflow assistance across multiple states.
Summary Generated by Built In

Learning & Performance is responsible for identifying, developing and implementing learning solution to ensure effective on boarding and professional development of MidFirst Bank employees and managers in multiple states including Arizona, California, Colorado and Oklahoma.  Responsibilities for this position include, but are not limited to, the following:

  • Identifying opportunities to improve training and recommending solutions.
  • Developing content and update training materials to ensure accuracy.
  • Supporting new product launches and change initiatives
  • Building support for workflow assistance.

Position Requirements:

  • 1+ years of experience applying instructional design/technical writing processes in designing, developing and evaluating training materials.
  • 1+ years of project management experience
  • Strong verbal and written communication skills
  • Ability to work collaboratively in a team environment
  • Ability to work successfully with both on-site and virtual employees
  • Ability to build strong business relationships across business units
  • Proficient with Microsoft Office applications (Excel, PowerPoint, Outlook and Word)
  • Experience with development tools (e.g., StoryLine, Captivate, Mad Cap, TTS) a plus
  • BA-BS in related field or equivalent work experience
  • Experience in financial services preferred but not required.

This position can be located in Arizona or Oklahoma.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 1+ years applying instructional design/technical writing processes to design, develop, and evaluate training materials
  • 1+ years of project management experience
  • Strong verbal and written communication skills
  • Ability to work collaboratively in a team environment
  • Ability to work successfully with both on-site and virtual employees
  • Ability to build strong business relationships across business units
  • Proficient with Microsoft Office applications (Excel, PowerPoint, Outlook, Word)
  • Experience with development tools (e.g., StoryLine, Captivate, Mad Cap, TTS)
  • BA/BS in related field or equivalent work experience
  • Experience in financial services

MidFirst Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MidFirst Bank and has not been reviewed or approved by MidFirst Bank.

  • Healthcare Strength Health, dental, and vision coverage are available to eligible full‑time and part‑time employees, with company‑paid long‑term disability and an EAP included. Medical plans through Blue Cross Blue Shield and wellness incentives that can lower premiums are highlighted.
  • Retirement Support A company 401(k) match with a clear formula and a defined vesting schedule provides meaningful retirement support. Eligibility and enrollment timing are specified, reinforcing predictable access to the plan.
  • Leave & Time Off Breadth Paid vacation, paid sick leave, and paid holidays are emphasized, with a paid community service day also referenced. Time‑off offerings are portrayed as generous across materials.

MidFirst Bank Insights

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The Company
HQ: Oklahoma City, OK
2,197 Employees
Year Founded: 1982

What We Do

MidFirst Bank occupies a rare position within the banking industry. With $41.2 billion in assets, MidFirst Bank is the largest privately owned bank in the country. This combination of size and private ownership provides our customers with a special brand of banking. MidFirst Bank offers a full range of personal, commercial, trust, private banking and mortgage banking products and services. MidFirst is a strong commercial real estate lender and a major servicer of mortgage loans nationally. As a private business ourselves, we understand the unique needs of each business community we serve at each of our locations in Arizona (Phoenix), California (Los Angeles, Orange County, Santa Barbara, San Diego), Colorado (Boulder, Denver, Edwards, Fort Collins), Nevada (Las Vegas), Oklahoma (Oklahoma City, Tulsa, Western Oklahoma), Texas (Dallas, Houston, San Antonio) and Utah (Salt Lake City). Additionally, MidFirst Bank has commercial lending offices in Atlanta, Chicago, Nashville, New York City, Orlando, Raleigh and Southern California. We serve Southern California through 1st Century Bank, a division of MidFirst Bank. We also operate MidFirst Business Credit as a subsidiary of MidFirst Bank. MidFirst Bank provides services that compete with larger banks, while the people and culture truly define the MidFirst Bank difference. MidFirst provides exceptional financial and deeply committed customer service. Team members are loyal in their character, loyal in their personal commitment to customers, and loyal to always doing the right thing. MidFirst customers can always count on working with thoughtful, intelligent, honest professionals who are true to their financial goals. MidFirst Bank is a strong supporter of the communities they serve, investing time and money in important educational, charitable and civic organizations. Copyright © 2025 MidFirst Bank. All rights reserved. Member FDIC. Equal Housing Lender.

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