At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryThis position is responsible for developing and executing education strategy in alignment with the goals of a specific line of business and in alignment to learning methodology and culture. Developing and nurturing consultative partnerships across organization. Analyzing performance gaps and learning needs; recommending strategic, effective performance and non-performance solutions; evaluating the effectiveness and results of solutions. Coaching and developing team members. The scope includes instructional strategies for instructor-led, web-based, and blended solutions. Fostering and maintaining strong ongoing client-facing relationships. Autonomously and effectively managing multiple complex initiatives. Participating with teams and consulting with customers and internal workgroups. The coordination of communication plans and project management activities related to divisional and/or enterprise implementations. And the evaluation of learning and business outcomes. The role will support the Clinical Operations teamsRequired Job Qualifications:
* Bachelor Degree in Human Resource Development or related field plus 4 years of experience in instructional design, performance consulting OR 8 years of experience in instructional design, performance consulting
* Consultative communication skills and negotiation skills
* Communicate effectively and professionally in visual, verbal and written forms
* Demonstrate technical aptitude and analytical skill set
* Manage multiple, complex projects independently and efficiently
* Sound inductive and deductive reasoning
* Experience working with others to analyze information and evaluate results to identify appropriate solutions
* Able to overcome obstacles by developing solutions to meet individual and departmental goals
* Capable of applying accepted and emerging adult learning theories and instructional design trends on the job
Preferred Job Qualifications:
* Master Degree in Human Resource Development or related field
* 3 years of learning and development experience in a corporate or business setting
* Ability to establish and nurture partnerships with multiple internal and external customers, senior management, and subject matter experts
* Clinical Operations experience
Please note that this role is HYBRID with an in-office requirement of 3 days a week
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Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range$61,500.00 - $136,100.00Exact compensation may vary based on skills, experience, and location.
Top Skills
What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
