Learning Management Systems - Technology Product Owner

Posted Yesterday
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Mississauga, ON, CAN
In-Office
115K-151K Annually
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
Serve as global Product Owner for Cornerstone LMS: define system strategy and roadmaps, manage lifecycle and governance, ensure GxP compliance and data stewardship, lead cross-functional teams, drive continuous improvement, validate master data, and oversee integrations and reporting across global sites.
Summary Generated by Built In

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

At Roche, we are passionate about transforming healthcare and changing patients' lives for the better. As a global leader in pharmaceuticals and diagnostics, we commit ourselves to scientific excellence, cutting-edge innovation, and sustainable growth. We believe that good business means a better world, and we achieve this by fostering an inclusive, collaborative environment where our people are empowered to push the boundaries of medical science and technology. Joining Roche means bringing your purpose to a team that values integrity, courage, and passion, ensuring that the right treatment reaches the right patient at the right time.

The Opportunity

  • Drive System Strategy: Serve as the global Technology PT Product Owner for Learning Management technologies (specifically Cornerstone on Demand), effectively translating complex business requirements into standardized technical solutions.

  • Manage Lifecycle & Governance: Direct the entire system lifecycle—including upgrades, system replacements, and retirements—while strictly adhering to established change management processes.

  • Shape Product Roadmaps: Partner closely with the Global Learning Solutions (GLS) team to define product vision, align roadmaps, manage feature backlogs, and prioritize system enhancements.

  • Ensure Compliance & Data Stewardship: Act as the dedicated Business Data Steward, ensuring unwavering GxP compliance, strict data governance, and adherence to global quality policies.

  • Lead Cross-Functional Teams: Mobilize and lead high-performing, cross-functional teams spanning global Learning departments, business stakeholders, IT partners, and validation functions.

  • Optimize Processes & Systems: Drive continuous improvement initiatives, manage deviations and CAPAs, and oversee master data validation within validated quality systems.

  • Govern the Learning Ecosystem: Manage the integration and structural nuances of the learning ecosystem, ensuring seamless data flow, reporting, and interface connectivity across global manufacturing and commercial sites.

Who you are

  • You possess deep technical expertise: You bring 7+ years of experience in Learning Management technology and platform management—specifically Cornerstone on Demand—ideally with Roche Super Admin-level competency.

  • You are an expert in regulated environments: You possess a strong understanding of database management, data analytics, and software validation within validated or controlled pharmaceutical/healthcare environments (GMP, FDA, GxP).

  • You are strategically and academically qualified: You hold a Bachelor’s or Master’s degree in Life Sciences, Computer Science, or a related field (or an equivalent qualification like a Federal Diploma of Higher Education) combined with a proven track record in formulating long-term computer system strategies.

  • You are an Agile collaborator and communicator: You are highly skilled at utilizing Agile methodologies and possess exceptional communication skills to convey technical findings and recommendations to both technical and non-technical audiences.

  • You are an advanced Cornerstone administrator: You have mastered creating dynamic groups, modifying training components, building complex Reporting 2.0 dashboards, and resolving system configuration errors efficiently.

  • You are a proactive problem solver: You possess a technical foundation paired with sharp business acumen, allowing you to troubleshoot intricate system issues, navigate escalation paths through ServiceNOW, and adapt setups to meet diverse site-specific needs.

  • You are a collaborative mentor and standard-setter: You are committed to sharing your knowledge by acting as a trainer or observer for specialized Cornerstone sessions and creating updated standard operating procedures based on new feature releases.

**Relocation is not eligible for this position**

The expected salary range for this position based on the primary location of Mississauga is 115,328.00 and 151,368.00 of hiring range. Actual pay will be determined based on experience, qualifications, and other job-related factors as determined by the company.

We use artificial intelligence to screen, assess or select applicants for this role.

This posting is for an existing vacancy at Hoffmann-La Roche Ltd.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

Skills Required

  • 7+ years experience in Learning Management technology and platform management, specifically Cornerstone on Demand
  • Roche Super Admin-level competency in Cornerstone (ideally)
  • Experience with advanced Cornerstone administration: dynamic groups, training components, Reporting 2.0 dashboards, system configuration troubleshooting
  • Strong understanding of database management and data analytics
  • Experience with software validation within validated/controlled pharmaceutical or healthcare environments (GMP, FDA, GxP)
  • Bachelor's or Master's degree in Life Sciences, Computer Science, or related field, or equivalent qualification
  • Demonstrated experience applying Agile methodologies and working as a product owner
  • Experience using ServiceNow for escalation workflows and incident management
  • Proven ability to lead cross-functional teams and manage product roadmaps, backlogs, and prioritization
  • Experience with data governance, master data validation, and maintaining compliance in validated quality systems

Roche Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.

  • Retirement Support U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
  • Leave & Time Off Breadth Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
  • Healthcare Strength Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.

Roche Insights

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The Company
Provincia de Buenos Aires
93,797 Employees
Year Founded: 1896

What We Do

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).

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