Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary
The Learning Management System, Sr. Program Manager is responsible for the design, implementation, administration, and day-to-day operation of the learning management system (LMS) at Enterprise Community Partners. Initially, this role will be responsible for project managing the execution of LMS strategy, identifying significant milestones for LMS implementation, and leading the development/testing phases of the LMS with internal and external partners. This role will be responsible for partnering with Organizational Development leadership to successfully launch and integrate the LMS within the organization.The role includes providing technical support, configuring new properties, users and course assignments and consulting with stakeholders across the organization. This role will ensure that both external and internal LMS training aligns with the learning strategy, fostering a culture of continuous learning and professional development.
Job Description
Responsibilities:
- Project manage the design, testing, and integration of the LMS organization
- wide. Collaborate with Organizational Development & Talent Management
- Senior Director and team to maintain and optimize the LMS.
- Oversee the day-to-day operation of the LMS ensuring seamless functionality
- and a user-friendly experience for Enterprisers (employees). Responsibilities
- include user account management, course or cohort assignment, transcript
- process, audits, reporting, and troubleshooting platform or user issues.
- Establish and maintain content standards, ensuring consistency in tone,
- structure, and format across all training materials and end user experience.
- Regularly review and update LMS content to reflect changes and best
- practices.
- Collaborate with internal teams to guide and support the design and
- implementation of training programs for Enterprisers (employees), including
- onboarding content for new hires and continuous education for existing staff.
- Develop, build, and analyze reports on LMS usage and key performance
- indicators. Monitor and analyze learner progress, course completion rates, and
- other relevant metrics to measure utilization and success. Provide insights to
- improve training effectiveness and make data-driven decisions for continuous
- improvement.
- Stay updated on LMS product features in the Workday platform and best
- practices for LMS management. Suggest and implement improvements to the
- training system based on internal feedback and emerging trends in eLearning
- and building performance.
- Other duties as assigned supporting in delivering best-in-class LMS
- functionality to the organization.
Qualifications:
- Bachelor's degree or certification in education, IT, Talent Development,
- Learning Technology or equivalent.
- Minimum of three years’ experience with cloud based LMS platforms (e.g.,
- Workday, Cornerstone) and organizational integrations with SCORM, APIs and
- third-party vendor educational libraries.
- Exceptional organizational abilities and attention to detail. Ability to manage
- multiple tasks, prioritize effectively, and work independently.
- Flexible and agile team member with strong teamwork, cross collaboration,
- and calibration skills.
- Experience coordinating efforts, meeting deadlines, and ensuring alignment
- on deliverables.
- Excellent verbal and written communication skills. Ability to explain technical
- concepts in simple, accessible language for non-technical users.
- Passion for delivering exceptional learning experiences and a commitment to
- contributing to a robust learning ecosystem.
- Strong troubleshooting skills, with a focus on resolving issues related to the
- LMS and technical aspects of the training content.
- Familiarity with accessibility requirements and best practices for creating
- inclusive learning content.
The Ideal Candidate:
- Familiarity with integrating outside vendors such as LinkedIn Learning with
- Workday.
- Experience creating and maintaining varied course types and/or creating
- interactive eLearning content (e.g., Articulate Storyline, Adobe Captivate).
- Certifications in LMS administration or instructional design.
Total Rewards at Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.
Enterprise offers a comprehensive total rewards package for you and your family.
The base salary for this role is $90,000 to $115,000, depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as fertility, adoption, surrogacy support, and gender-affirming care. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
#LI-JW1 #ID
Skills Required
- Bachelor's degree or certification in education, IT, Talent Development, Learning Technology or equivalent.
- Minimum of three years' experience with cloud-based LMS platforms (e.g., Workday, Cornerstone) and integrations with SCORM, APIs, and third-party vendor libraries.
- User account management, course/cohort assignment, transcript processing, audits, reporting, and troubleshooting LMS platform or user issues.
- Exceptional organizational abilities, attention to detail, ability to manage multiple tasks, prioritize, and work independently.
- Strong teamwork, cross-collaboration, coordination, and deadline management skills to ensure alignment on deliverables.
- Excellent verbal and written communication; ability to explain technical concepts to non-technical users.
- Strong troubleshooting skills focused on resolving LMS and technical training content issues.
- Familiarity with accessibility requirements and best practices for inclusive learning content.
- Familiarity with integrating external vendors such as LinkedIn Learning with Workday.
- Experience creating and maintaining varied course types and interactive eLearning content (e.g., Articulate Storyline, Adobe Captivate).
- Certifications in LMS administration or instructional design.
What We Do
Enterprise Community Investment (“ECI”) is a national leader in providing investment capital and development services for affordable housing and community revitalization. ECI operates as part of the Enterprise family of companies, which includes Enterprise Community Partners, Inc., a national Section 501(c)(3) charitable organization. Enterprise’s mission is to create opportunity for low- and moderate-income people through affordable housing in diverse, thriving communities. At Enterprise, we believe opportunity begins when people have a place to call home. We are driven by our mission, fueled by business discipline and sustained by donors and investors. Since 1982, Enterprise has worked with partners in communities nationwide. As one of America’s original social enterprises, we bring together the people and resources to create affordable housing and to revitalize neighborhoods. ECI finances, develops and acquires housing and provides other community development initiatives in underserved neighborhoods throughout the U.S. ECI’s primary business is syndicating low-income tax credits. Our investment and lending products include low-income housing tax credits, historic tax credits and long-term permanent mortgages on multifamily and commercial properties. Permanent mortgages are provided through Bellwether Enterprise, our mortgage subsidiary. ECI develops affordable rental and for-sale housing, through its subsidiary Enterprise Homes. Asset management is offered by Enterprise Community Asset Management, Inc. Since its founding, Enterprise has invested $43.6 billion in housing and community revitalization, helped create nearly 585,000 homes and we have touched millions of lives. In fact, every day someone moves into a better place to live thanks to Enterprise. However, today ECI’s mission is more critical than ever. The U.S. is in the midst of a housing crisis that affects nearly 19 million low-income families. Our goal is to end housing insecurity for all.
