Learning Experience Designer

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.    

Designed to be an immersive and collaborative experience, the Global Leadership and Learning Institute offers Cleveland Clinic the tools and the connections caregivers need to find success and develop their own career paths. As Learning Experience Designer, you will help create instructional content for all deliverables, working with SMEs to gather information and organize it into clear, engaging learning experiences suited to the audience’s culture and expertise. The role involves planning, analyzing, and designing instructor-led and technology-enabled learning solutions to support strategic business goals and improve performance, engagement, and development. This position also collaborates with Learning Partners and Organizational Design Consultants to design activities, update materials, and identify new ways to engage learners.

help facilitate this mission and bring other team members closer to achieving their potential at Cleveland Clinic. 

A caregiver in this position works a hybrid schedule from 8:00 a.m. – 5:00 p.m. with 1-2 days at the Administrative Beachwood Campus.

A caregiver who excels in this role will:  

• Partner with Global Leadership & Learning Institute colleagues and stakeholders to design, deploy, measure, sustain and scale learning experiences aligned with business objectives. 

• Work with Learning Partners and other key stakeholders to refine the organizational capabilities and talent requirements necessary to achieve business outcomes and leverage information to develop and execute CC's strategies, programs and learning solutions. 

• Design and develop informal and formal learning experience solutions using a variety of methods. 

• Conduct a needs assessment to identify an appropriate learning approach.    

• Design a learning experience that integrates technology options and / or an integrated learning journey solution. 

• Influence all phases of a project, from initial discovery phase, rapid prototyping, evidence-based learning, and concept refinement to rigorous learner testing and production oversight. 

• Develop appropriate learning assets and instructional materials in a manner that is relevant, meaningful, engaging and effective for defined audiences. 

• Establish credibility as a learning experience designer and facilitator that creates a positive learning climate to encourage participation, collaboration and learner motivation. 

• Communicate leadership development program/service metrics that inform and support stakeholders and key members of the Global Leadership and Learning Institute team. 

Minimum qualifications for the ideal future caregiver include:  

• Bachelor’s Degree in Educational Technology, Instructional Design, Educational Pedagogy, Neuroscience, Learning Design and / or related degree 

• Experience designing and developing blended learning including, Web-Based Training, Instructor-Led Training and virtual training 

• Experience working with multimedia and graphic design professionals during the course development process 

• Proficiency in working with numerous eLearning authoring tools 

• High proficiency in computer skills (including MS Office) and data analytics measuring impact 

• Three years of progressively responsible experience in Organizational Learning and Learning Experience Design in a large, global, complex and continuously changing corporate or healthcare environment performing as a Learning Experience Designer for formal instructor-led and hybrid eLearning modalities, including two years of experience developing educational/learning design for adult learners 

Preferred qualifications for the ideal future caregiver include:  

• Advanced certification as a Certified Professional in Talent Development (CPTD) 

• Master of Science in Educational Technology or eLearning 

• Graphic design experience 

Physical Requirements:

• Requires frequent computer work, sitting, standing and walking.
• Requires ability to travel to enterprise locations in Northeast Ohio; Florida, Canada, and globally to Abu Dubai, London, UK and/or other global locations.
• Requires normal or corrected vision, hearing and speech.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment, as required.

Keywords:  learning, global leadership, learning institute, HR, human resources, instructional design, graphic design

#LI-KE1

keywords: learning experience, design, experience designer, instructional design

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities