Netsmart is hiring a Learning Experience Designer to help make complex healthcare technology easier to learn and use. You’ll create engaging, learner-centered experiences across eLearning, video, simulations, and digital content while collaborating with teams across the organization to support product adoption, proficiency, and client success.
Description
- Design and develop online learning experiences that align with learning outcomes, apply learning principles, inform learner progress and success in online learning environments
- Collaborate with subject matter experts, stakeholders, and business teams to identify goals and outcomes for learning experiences
- Design comprehension checks and assessment activities that accurately gauge learning retention and impact
- Drive end-to-end design, development, and implementation of new learning materials (self-paced courses, videos, simulations, documents, job aids, etc.)
- Engage stakeholders and Subject Matter Experts (SMEs) in prototyping and iteration of learning solutions throughout development
- Research and implement technology to enhance the learning experience including video, audio, simulations, gamification, etc.
Qualifications
- Bachelor's degree in a learning or technology-related field or equivalent relevant work experience
- At least 2 years of experience in instructional design/learning experience design
- At least 2 years of experience working with course authoring tools (Articulate, Captivate, Lectora)
- Deep level of understanding of learning experience design and instructional design models including ADDIE, SAM, Prototyping, Design Thinking, Human-Centered Design, Agile
- Demonstrated project management skills leading, designing, and developing large-scale projects with tight deadlines and communicate project updates
- Above-average communication skills and ability to communicate complex topics in terms people can understand
- Portfolio demonstrating application in learning experience design, instructional design, or user experience design.
- Experience with Articulate 360 Suite
- Learning experience design experience in a technology organization, preferably SAAS
- Experience with emerging learning trends for content creation (e.g. gamification, virtual reality, xAPI).
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
Skills Required
- Bachelor's degree in a learning or technology-related field, or equivalent relevant work experience
- At least 2 years of instructional design or learning experience design experience
- At least 2 years of experience with course authoring tools such as Articulate, Captivate, or Lectora
- Understanding of learning experience design and instructional design models, including ADDIE, SAM, Prototyping, Design Thinking, Human-Centered Design, and Agile
- Project management experience leading, designing, and developing large-scale projects under tight deadlines
- Strong communication skills and ability to explain complex topics clearly
- Portfolio demonstrating learning experience design, instructional design, or user experience design work
- Experience with the Articulate 360 Suite
- Learning experience design experience in a technology organization, preferably SaaS
- Experience with emerging learning trends and content creation technologies such as gamification, virtual reality, and xAPI
NetSmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.
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Wellbeing & Lifestyle Benefits — Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
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Healthcare Strength — Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
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Leave & Time Off Breadth — PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.
NetSmart Insights
What We Do
Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.
