Training Assistant - RAD

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

As our Training Assistant, you are the engine under the hood of our training department. In the fast-paced world of autonomous vehicles, "good enough" isn't an option—precision is. You will serve as the primary architect for our LMS, ensuring that every training initiative is deployed seamlessly, tracked rigorously, and reported accurately.

This is a high-impact, individual contributor role designed for a digital native who loves data integrity, process optimization, and supporting a world-class team of trainers from behind the scenes. This role is an onsite role, hiring in both Tempe, AZ or Novi, MI.

Key Responsibilities

• Serve as the Primary Administrator for our LMS, managing user groups, course versioning, and curriculum assignments.

• Troubleshoot technical hurdles for learners and ensure the digital learning environment is frictionless.

• Audit the system regularly to ensure all training content is up-to-date and correctly mapped to specific roles.

Compliance & Precision Reporting

• The Guardrail: In the heavily regulated AV industry, you are the gatekeeper. You’ll generate and analyze compliance reports to ensure 100% training completion for safety-critical roles.

• Assist in updating and maintaining team dashboards so Training Managers always have a clear view of progress.

• Maintain "audit-ready" digital records, ensuring we meet all TaskUs and client compliance standards at a moment's notice.

Operational Synergy

• Onboarding Orchestration: Coordinate the digital logistics for new hire classes, ensuring every teammate has the right access and learning paths assigned on Day 1.

• Trainer Support: Act as the "right hand" to the training team, offloading administrative burdens so they can focus on high-level facilitation.

• Process Agility: Identify bottlenecks in our current workflows and propose "smarter, not harder" digital solutions to keep us agile.
   

Requirements:

• You are comfortable with technology and ready to dive into the Learning Management System (LMS). 

• You take pride in accuracy. You understand that in a regulated industry, small details matter, and you double-check your work to ensure our data stays clean and reliable.

• You’re organized and ready to jump in where needed. When tasks change or new priorities pop up, you stay focused and can manage your to-do list without breaking a sweat.

• You have a knack for taking technical information and explaining it in a way that is simple and easy for your teammates to understand.
   

Qualifications

• Experience: 6 months experience in an office, administrative, or customer support role. We are looking for someone who understands a professional environment and is ready to grow.

• Industry Savvy: Have exposure to fast-paced or detail-oriented fields—like tech, logistics

• Tools: Expert-level proficiency in Excel/Google Sheets (vlookups and pivot tables are your best friends).
   

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. 

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.