Learning & Development Specialist

Hi. We're OFX, a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and 24/7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and currency risk management solutions to simplify global payments. OFX further enhances business operations by providing corporate cards with spend management, bill payments, vendor management, and integrations with popular accounting and HRIS software, to help achieve better business solutions so accounting firms and businesses thrive.

Headquartered in Sydney, Australia, with offices globally, in the United States, Canada, United Kingdom, Ireland, New Zealand, Singapore and Hong Kong. OFX has been a trusted innovator in global money movement for over 25 years.

Purpose of your role

OFX is in a period of significant transformation, and building our Learning & Development capability is critical to supporting our people to perform through change. As part of a newly established L&D function, the Learning & Development Specialist will play a key role in rapidly delivering practical, commercially-relevant learning solutions that enable our teams to perform with confidence and consistency. This role suits someone who thrives in fast‑moving environments, brings a strong sense of urgency, and is able to balance quality with pace.

What you do

Agile Learning Design & Delivery

• Rapidly scope, design and develop learning solutions using a minimum viable product (MVP or 80/20) approach.
• Create clear, concise and practical content across a range of modalities (for example Articulate 360, Seismic, Sharepoint, interactive PDF).
• Iterate solutions quickly based on feedback and business outcomes.
• Simplify complexity and focus on high‑impact delivery.

Stakeholder Engagement & Influence

• Build trust and social currency with leaders and subject matter experts.
• Operate like an internal account manager with proactive communication.
• Shape learning needs through strong discovery and business insight.
• Influence decisions with clarity and credible recommendations.

Project Management & Execution

• Manage multiple learning initiatives simultaneously.
• Own timelines, risks, dependencies and milestones.
• Maintain delivery momentum through clear project rhythms.
• Deliver learning solutions aligned to commercial needs.

Learning Operations & Continuous Improvement

• Collect and interpret learner feedback and data.
• Track adoption and impact of learning initiatives.
• Maintain learning systems and platforms for optimal usability.
• Contribute to L&D processes and standards as the function matures.

What you bring

• 3–5 years’ experience in Learning & Development or other business-related fields.
• Experience delivering learning solutions at pace in fast-moving environments.
• Strong instructional design and content creation capability.
• Stakeholder management and influencing experience.
• Project management capability, ideally with agile exposure.
• Proficiency with LMS platforms and learning tools.
• Strong writing, communication and visual design skills.

Mindsets & Behaviours

• Bias for action and urgency – moves quickly and delivers value early.
• Accountability – owns commitments, outcomes and communication.
• Commercial awareness – understands business goals and trade‑offs.
• Growth mindset – seeks feedback and adapts rapidly.
• Influential communicator – clear, transparent and credible.
• Pragmatic problem‑solver – prioritises simple, effective solutions.

What Success Looks Like in the First 3–6 Months

• Builds strong relationships and credibility with key stakeholders.
• Designs and delivers MVP learning solutions quickly.
• Creates clarity in the context of ambiguous problems or where the learning need isn’t clear.
• Demonstrates accountability through consistent follow‑through.
• Helps shape L&D rituals, processes and frameworks.

What it's like working at OFX

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally, to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.

• Always keep learning. We offer a wide range of learning and career development opportunities to help every OFXer build their capacity and career, with leadership training, secondments, internal mobility and access to a large library of online learning.
• Make a difference. Through our Make a Difference program, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, which OFXers can use together or individually, as well as matched giving and the opportunity to nominate charity of choice every quarter.
• Reward and recognition. We recognise a job well done. OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of global and regional channels and awards, including quarterly and annual awards, milestones and shout outs.
• Showing our social side. Our Good Vibes employee-led committees around the globe organize events to help keep our employees engaged inside and outside the office. Whether it’s a wellbeing activity, end of year celebration, or a monthly team get-together, our team wants you to feel welcome!
• Benefits that mean something. We offer a range of fantastic benefits, including primary and secondary gender neutral carer parental leave (16 weeks) or birthday leave, you'll feel well-supported at OFX.
• A great work environment. Enjoy work-life balance and flexibility with our hybrid work model, in an inclusive, diverse and non-hierarchal culture.

At OFX, we are committed to fostering a diverse, inclusive and accessible workplace where we value, respect, and encourage our people to be their authentic selves. With an employee base as diverse as the clients we serve, we know that fostering an inclusive workplace is fundamental to our continued success. If you require accommodation for any portion of the recruitment and hiring process, please email us at [email protected].

We encourage you to apply if this role aligns with your career aspirations.