Learning & Development Specialist

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 550+ team currently across 11 locations and 9 time zones.

The Role

The Learning & Development Specialist exists to support the effective delivery and continuous improvement of learning programs, systems, and processes that support compliance, onboarding, and capability development. This role ensures L&D operations run efficiently and consistently across the business, while partnering with the Learning & Development Lead to meet regulatory, performance, and growth objectives. 

As our Learning & Development Specialist, your key responsibilities will include:

• Assist in the delivery and continuous improvement of Pepperstone induction and other Pepperstone-created training.
• Collaborate with the P&C Advisory team and business leaders to action training and understand L&D needs.
• Create and coordinate engaging, accurate, and up-to-date learning content in alignment with priorities (company product releases, external changes, new company third party applications, and enhanced in-house procedures).
• Develop, maintain and modify training resources (training manuals, guides, FAQs, etc.).
• Act as a brand ambassador for L&D at Pepperstone, ensuring regular communications that reflect Pepperstone’s priorities and values.
• Maintain and improve Pepperstone’s knowledge base, L&D systems, tools and general resources.
• Support effective relationships with vendors and where appropriate, ensure trainings delivered by vendors are to agreed contract terms.
• Assist in the management of pepperstone’s LMS and the effective delivery of engaging, quality content to achieve L&D outcomes.
• Assist departments with projects and initiatives as agreed with the Learning & Development Lead.
• Document all internal L&D processes including the use of systems.
• Action and coordinate all learning operations including scheduling, reporting, & vendor management.
• Review L&D programs and initiatives with relevant information and feedback to continuously improve.
• Proactively identify and initiate internal training improvements as identified, suggesting new ideas and ways to optimise and deliver training solutions that achieve intended outcomes.
• Stay current with L&D research, methodologies, technology, and creative delivery strategies, partnering with Marketing as required.
• Assist the Learning & Development Lead in executing Pepperstone’s L&D strategy within budget.
• Undertake ad hoc tasks as required by the Learning & Development Lead and the wider People & Culture team.

About you

• Minimum of 3-5 years’ experience in similar roles.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills with problem solving and decision making ablities
• Strong facilitation skills, ability to present information and tailor communication accordingly.
• Demonstrated ability to build strong relationships with a range of global internal stakeholders.
• Proficiency in using different technologies and eager to learn and try new tools to improve efficiency.
• Ability to work in a fast-paced and ever-evolving environment where priorities can change quickly.
• Ability to oversee effective execution of operations of L&D activities, systems, and initiatives.
• Understands the link between L&D and business performance, delivering outcomes that support business goals.
• Certificate IV in Training & Assessment (preferred).

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year
• Ongoing personal development & learning opportunities
• 3 paid volunteering days per year & Workplace Giving Program
• Periodic recognition and reward programs for outstanding performance and achievements
• Frequent events and celebrations
• Comprehensive medical insurance with coverage for your healthcare needs
• Pension fund
• Employee Assistance Program & Wellbeing Initiatives
• Convenient and cozy office located near the Limassol Municipal Garden

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, and see what our team is saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal-opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2025 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

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