Learning & Development Manager

Posted 2 Days Ago
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Hiring Remotely in Dominican Republic
Remote
Mid level
Travel • Hospitality
The Role
Designs, coordinates, and delivers hotel training programs; analyzes training needs; develops departmental training plans; advises department heads; sources external trainers; ensures compliance with statutory requirements and creates innovative learning solutions to meet hotel performance goals.
Summary Generated by Built In

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort and Residences Dominican Republic at Tropicalia will feature 95 keys and 25 branded residential homes, 8 distinct F&B outlets, all thoughtfully designed to reflect a contemporary interpretation of the Dominican Republic’s natural beauty. Wellness will be a defining pillar of the property, delivering a holistic experience that harmonizes with the natural environment while enhancing overall wellbeing through the restorative power of nature. The sustainable luxury destination is located on a 60-acre (24 hectare) site along the pristine beachfront of Playa Esmeralda in northeastern Dominican Republic, along the southern shores of Samaná Bay. A site of breathtaking natural beauty, Tropicalia is home to a diverse ecosystem of white-sand beaches; crystalline, aquamarine water and coral reefs; mountains, forests, mangroves, lagoons and rivers; a working coconut plantation; and an organic farm.

What you will do

  • Coordinate and organise a range of development activities that contribute to the attainment of the Company’s clearly prescribed performance standards and Hotel Goals.

  • Systematically analyse the Hotels training needs and deliver relevant learning.

  • Plansand  coordinate the production of Departmental Training Plans, act as an internal consultant to Heads of Departments on department related training issues, 

  • Source and recommend appropriate external training organisations or resources

  • Maintain a current knowledge of statutory requirements and develop creative and innovative training programs.

What you will bring

  • Bachelor education or equivalent experience.

  • 3 years of management experience in the similar role.

  • Experience in hotel operations, preferably Four Seasons experience, and/or experience in adult education in a similar environment.

  • Experience managing in diverse cultures would be a bonus.

  • Profissiency in Spanish and English languageas.

Skills Required

  • Bachelor education or equivalent experience
  • 3 years of management experience in a similar role
  • Experience in hotel operations and/or adult education in a hospitality environment
  • Proficiency in Spanish and English
  • Experience managing in diverse cultures
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The Company
HQ: North York
33,981 Employees
Year Founded: 1961

What We Do

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

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