What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
Job DescriptionWhat You’ll Do as an L&D Lead for G&A, Benelux & France
- Acts as a strategic L&D partner to senior business and P&C stakeholders, supporting organisational growth and performance and talent pipelining.
- Partners closely with the Head of Leadership, Talent Development & Culture, other L&D Leads, the global CoE team, and cross-functional stakeholders to embed and localise global L&D strategies and frameworks across all supported markets, ensuring alignment with local market conditions, legal requirements, cultural nuances, and business needs.
- Accountable for the performance, delivery, and continuous improvement of all L&D initiatives across a portfolio of countries, ensuring alignment with global L&D strategy, operational standards, and business priorities.
- Oversees the development of region-specific L&D strategies where applicable.
- Leads and develops a team of L&D professionals - ensuring they are equipped with the necessary skills, tools, and resources to deliver engaging and effective L&D initiatives.
- Ensures we understand, leverage, and maximise the use of in-country learning subsidies and government grants.
- Evaluates the effectiveness of L&D programmes and drives continuous improvement across all learning initiatives based on data and insight.
- Facilitates learning sessions, workshops, and other events for senior stakeholder groups, using a variety of engaging and interactive methods.
- Stays up to date with industry best practices to ensure Primark remains up to date with L&D innovation, technologies, and future trends.
- Provides regular feedback, data, and insight to global CoE teams to ensure global products and programmes are fully fit for purpose.
- Proactively builds the profile and credibility of L&D across the business, ensuring stakeholders understand the strategic value and capabilities of the function.
- Forms a key part of the Leadership, Talent Development & Culture LT (Leadership Team) – shaping and delivering the global learning strategy for 76k colleagues worldwide.
What You’ll Bring
- Strong domain expertise with 10+ years’ experience in L&D and talent development focused roles, supported by a relevant degree or qualification in psychology, HR, L&D, or a related field.
- 5+ years’ experience leading geographically dispersed L&D teams across multiple regions or countries, including leadership, coaching and the development of experienced managers and operational teams.
- Strong experience working within a matrixed environment, partnering effectively with CoEs, Employer Brand, and broader P&C teams.
- Experience working with and through global teams and understanding cultural sensitivities and in-country legislations.
- Significant experience with a variety of training delivery methods, including in-person, virtual, and hybrid learning.
- Excellent communication, presentation, and facilitation skills, with the ability to engage diverse audiences.
- Strong stakeholder management and influencing capability, with experience partnering with senior business leaders across multiple functions and geographies.
- Able to manage timely delivery of strategic initiatives in a challenging environment, and able to deal with rapid change, complexity and ambiguity.
- Passion for people development.
- Working proficiency in English.
Nice to have:
- Experience within retail, hospitality or other large-scale operational environments.
- Insights Discovery accredited and proficient in other psychometric tools.
- Working proficiency in 1+ European languages.
Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
We are Caring, Dynamic and Together in everything we do.
Onze mode is niet one-size-fits-all, en onze cultuur ook niet. Bij Primark stimuleren we gelijke kansen op de werkvloer en streven we ernaar een inclusieve werkplek te creëren waar alle collega's zichzelf kunnen zijn, kansen krijgen en samen kunnen groeien.
Skills Required
- 10+ years' experience in L&D and talent development, supported by a relevant degree or qualification in psychology, HR, L&D, or related field.
- 5+ years' experience leading geographically dispersed L&D teams across multiple regions or countries, including leadership and coaching of managers and operational teams.
- Experience working within a matrixed environment and partnering with Centres of Excellence, Employer Brand, and broader People & Culture teams.
- Experience working with global teams, understanding cultural sensitivities and in-country legislation.
- Significant experience with a variety of training delivery methods (in-person, virtual, hybrid).
- Excellent communication, presentation, and facilitation skills for engaging diverse and senior audiences.
- Strong stakeholder management and influencing capability with senior business leaders across functions and geographies.
- Ability to manage timely delivery of strategic initiatives in a challenging, fast-changing environment.
- Passion for people development.
- Working proficiency in English.
- Experience within retail, hospitality, or other large-scale operational environments.
- Insights Discovery accreditation and proficiency in other psychometric tools.
- Working proficiency in one or more additional European languages.
Primark Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Primark and has not been reviewed or approved by Primark.
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Fair & Transparent Compensation — Pay is often characterized as fair or good compared to similar retail roles, and overtime availability can improve take-home earnings. Recent UK minimum-rate increases and the removal of age-related pay tiers reinforce a sense of improving pay fairness.
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Leave & Time Off Breadth — Paid time off stands out as comparatively strong for retail, with full-time roles described as having notably generous PTO alongside sick time and paid holidays. This breadth can increase the overall value of the compensation package beyond hourly wages.
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Parental & Family Support — Enhanced maternity, paternity, adoption, and surrogacy payments are positioned as meaningful additions to the rewards package. Ongoing colleague discounts and family-oriented support contribute to a more rounded benefits offering.
Primark Insights
What We Do
Primark is an international fashion retailer employing more than 80,000 colleagues across 17 countries in Europe and the US. Founded in Ireland in 1969 under the Penneys brand, Primark aims to provide affordable choices for everyone, from great quality everyday essentials to stand-out style across women’s, men’s and kids, as well as beauty, homeware and accessories. With a focus on creating great retail experiences, Primark has over 440 stores globally and continues to expand with the aim of reaching 530 stores by the end of 2026. Primark is working to make more sustainable fashion affordable for everyone through its Primark Cares strategy, a multi-year programme that focuses on giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes. As part of this, Primark unveiled nine commitments it is working to achieve by 2030. These commitments include making all of its clothes from recycled or more sustainably sourced materials by 2030, halving carbon emissions across its value chain and pursuing a living wage for workers in its supply chain.
