Learning & Development Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An oceanfront resort on Mexico’s pacific, set within a private reserve. Escape to a secluded nature reserve in Mexico’s Tamarindo, the pristine coastline where verdant jungle meets the Pacific Ocean. With our unique location on a private peninsula, Four Seasons Resort Tamarindo, México, invites you to leave the world behind and explore this undiscovered region of Mexico – far from everything, yet remotely close. This particular topography, and the wildlife that calls it home, make the area a treasure to be protected. We provide a natural refuge for those who seek an authentic connection to Mexico, its biodiversity and culture. The best of Mexico has yet to be discovered.

About the role:

The Learning & Development Coordinator supports the development and learning area in administrative and logistical processes.

What you will do:

• Leads the induction program: Tamarindo Submersion and Embark.

• Coordinates the food hygiene training program.

• Coordinates corporate and local ethics and safety courses.

• Updates the internal learning matrix.

• Maintains the weekly calendar of internal employee activities "Enamórate de Tamarindo."

• Co-organizes the rewards program with the presidents of Tamarindo Houses.

• Ensures that training attendance records are kept up-to-date in Four Seasons Learning.

• Coordinates and manages external training on logistical and administrative topics.

• Oversee the logistics of training events and activities, such as requesting the room, materials, and decorations.

• Markets the training events, keeping the whiteboards, TV, house groups, teams, and emails up-to-date regarding Learning communications.

• Receives and organizes training attendance lists to send to the local provider.

• Responsible for co-organizing talent and culture events.

• Welcomes and assists employees with their questions and requests.

• Keeps office supplies up to date and helps ensure it is a pleasant and welcoming space for everyone.

• Works harmoniously and professionally with colleagues and supervisors respectfully, without violating the "golden rule."

What you bring:

• Fluency in both Spanish and English is required.

• Bachelor’s degree in Hospitality Management, Business Administration, Property Management, or a related field (preferred).

• 3–5 years of experience in hotel/resort operations, property management, or residential services.

• Good verbal and written communication

• Attention to detail

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package

• Excellent Training and Development opportunities

• Complimentary Accommodation at other Four Seasons Hotels and Resort

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

• Major medical expenses insurance

• Food vouchers

• Savings fund

• Transport

• Access to gym facilities

Schedule & Hours:

• This is a full time position

• This role primarily works Monday through Friday, although may be asked to work other shifts, based on business volume.

Learn more by visiting us at:

Company Site:       http://www.fourseasons.com

Our Careers:          https://lnkd.in/gDDgNZBT

Facebook:              https://www.facebook.com/FourSeasonsJobs 

Twitter:                   https://twitter.com/FourSeasonsJobs 

LinkedIn:                https://www.linkedin.com/company/four-seasons-hotels-and-resorts