Learning & Development Coordinator

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.  

Are you ready to make your next career move to join our team and support the Learning & Development function of KONE Americas as our Learning & Development Coordinator?  

As our Learning & Development Coordinator, you will manage and execute training programs to enhance workforce capability and compliance. This role ensures the seamless coordination of training initiatives by overseeing audience creation, campaign execution, reporting, and continuous process improvements. A key focus is on safety training, ensuring alignment with organizational priorities and regulatory requirements. Additionally, the coordinator provides essential support for training-related inquiries, fostering an efficient and well-structured learning environment.

Part of your responsibilities include but are not limited to:
 

• Manage reports on training progress, course completion, and feedback.
• Prepare data in the appropriate format for mass uploads and scheduled reports
• Create bulk upload templates with the necessary information for loading into Workday.
• Develop, launch, and oversee training campaigns to drive course participation.
• Monitor engagement metrics and adjust strategies to maximize reach and effectiveness.
• Collaborate with stakeholders to ensure alignment with training priorities and business needs.
• Provide reports and insights on campaign performance to optimize future initiatives.
• Create and manage the content for safety training courses in Workday.
• Develop and maintain equivalency rules to standardize training requirements.
• Schedule and automate reports to track training progress and compliance.
• Generate and manage QR codes to facilitate easy access to training materials.
• Maintain and update SharePoint sites to ensure accurate and accessible information
• Define, create, and maintain targeted audiences for safety training courses.
• Provide ongoing support to branches by addressing inquiries and resolving issues related to safety training.
• Analyze common challenges and implement process improvements to enhance training efficiency.

What do you need to be successful?

• Bachelor´s Degree in Human Resources, Psychology or related.
• At least 2 years of Human resources experience; Learning and Development experience strongly preferred.
• Experience working in a Shared Services environment desired.
• Excellent computer proficiency (MS Office – Word, Excel, PowerPoint and Outlook).
• Experience with Learning Management Systems required; Workday Learning experience strongly preferred. 
• Must be fluent in English and able to communicate proficiently both in written and spoken English. (You will work with USA and Canada)
• Excellent verbal and written communication skills, including ability to effectively communicate and collaborate with internal and external customers including presenting to senior leaders within the company.
• Must be able to work under pressure, meet deadlines and provide exemplary customer service; high ability to multi-task and prioritize.

We have the courage to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because we believe diversity drives innovation: 

• We value your authentic self 

• Diversity, equity and inclusion is embedded in our strategy and values 

• Collaborative, creative and supportive work environment 

• Passionate about safety, quality and innovation 

• We care about the communities where we live and work 

Some of our many benefits include: 

• Competitive salary 

• Opportunities to learn and grow 

• Comprehensive health and wellness plans for the entire family 

• More benefits than required by law 

Come share your passion and energy to make a positive impact at KONE for our customers and your career! 

PLEASE SUBMIT YOUR RESUME IN ENGLISH 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.