Join the Accor Group, an ecosystem of over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations.
With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.
Become a Heartist®, and let your heart guide you into a world where life pulses with passion.
#WeAreHeartists
To discover the life that awaits you at Accor, visit https://careers.accor.com/
Job Description
As a Learning & Development Coordinator / Intern Northern Europe, you will support the Accor Academy team in the administrative and operational management of training activities during 12 months of your assignment.
You will play a key role in ensuring the smooth execution of training programs, supporting the L&D Manager in day-to-day operations, and contributing to a high-quality learner experience.
Desirable to live in or have easy access to London.
What will you do?
Manage training enrolments and maintain participant lists
Coordinate training logistics, schedules, and room bookings
Support the administrative follow-up of training sessions
System support and reporting of compliance e-learning
Collect and consolidate participant data from hotels
Prepare and distribute training materials and certificates
Maintain and update training databases and tracking tools
Support reporting and data analysis (mainly in Excel)
Use internal systems (Learn Your Way, Mapal) to track training activities
Support invoicing via internal financial system
Assist with communication, translations, and general team support
Our ideal profile would be:
Strong proficiency in Microsoft Office tools, especially Excel (data tracking, processing, and basic reporting), Outlook and PowerPoint
Strong attention to detail and organizational skills
Ability to manage and process data accurately
Ability to handle multiple tasks and priorities simultaneously
Structured, reliable, and proactive working style
Native English speaker, additional language proficiency will be considered as a bonus
Keen interest in Learning & Development and HR related area of specialism
What's in there for you?
Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
Package of benefits and perks of working for Accor, including discounts for hotels worldwide, annual bonus based on your own performances, and much more!
Work in a multi-national team.
Hybrid way of working (3 days in the office + 2 days at home).
Learning opportunities.
Corporate Social Responsibility activities.
If this role speaks to your ambitions, take the next step in your journey and apply today! #WeAreHeartists
Skills Required
- Strong proficiency in Microsoft Office tools, especially Excel
- Strong attention to detail and organizational skills
- Ability to manage and process data accurately
- Ability to handle multiple tasks and priorities simultaneously
- Structured, reliable, and proactive working style
- Native English speaker; additional language proficiency is a bonus
- Keen interest in Learning & Development and HR
What We Do
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
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