The Role
Leads the design, facilitation, administration, and continuous improvement of cohort-based leadership and professional development programs. Conducts learning needs assessments, co-designs workshops and blended learning, facilitates interactive sessions, manages program logistics and LMS tracking, coordinates vendors and stakeholders, and evaluates learner feedback and outcomes. The role also develops learning communities, refreshes content, and partners with HR, managers, and subject matter experts to align talent programs with onboarding, performance enablement, and internal mobility.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Learning & Development Consultant at Coupa:
The L&D Consultant plays a critical hands-on role in delivering Coupa’s flagship leadership and professional development programs. Reporting into the Talent Experience Director, this individual operates as a program manager and core facilitator, leading the day-to-day execution, participant experience, and operational administration of key learning journeys.
This role bridges instructional design and learner engagement by conducting local needs analyses, co-creating dynamic content, facilitating key modules, and measuring program impact. Working closely with HR Business Partners, subject matter experts, and business leaders, the L&D Consultant ensures our development programs equip employees with the practical skills needed to grow, perform, and drive business results.
What You'll Do:
- Learning & Development Consultant:
- Needs Assessment: Conduct localized and functional needs assessments to identify skill gaps, partner with managers, and understand specific team learning requirements.
- Program Execution & Co-Design: Partner with instructional designers and external partners to translate learning requirements into engaging workshops, blended learning paths, e-learning modules, and performance support tools based on adult learning principles.
- Interactive Facilitation: Act as a primary facilitator for cohort workshops, live training sessions, and group discussions—creating a dynamic, inclusive, and collaborative environment for participants.
- Learner Adaptation: Flex delivery and content in real time to support diverse learning styles, group dynamics, and participant skill levels.
- Continuous Improvement: Analyze participant feedback, attendance, and immediate application metrics to provide evidence-based recommendations for program enhancement.
- Foster Community: Build and nurture internal learning communities, peer-coaching circles, and practice forums across different business units. Talent Experience Program Lead
- Program Operations & Lifecycle: Oversee the end-to-end administration, scheduling, participant communications, and logistics for assigned flagship talent programs (e.g., Ignite, Accelerate, Soar, Foundations).
- Operational Coordination: Guide Program Coordinators and Solutions Specialists on cohort setup, platform configuration, LMS tracking, and event execution to ensure a seamless learner experience.
- Content Refresh & Delivery: Regularly update course materials, toolkits, and case studies to keep program content relevant, engaging, and aligned with Coupa’s strategic priorities.
- Cross-Functional Collaboration: Partner with internal Subject Matter Experts (SMEs) across Coupa to guest-facilitate, share functional knowledge, and contribute to program content.
- Vendor & Resource Support: Coordinate with external training vendors and contractors to align on delivery schedules, logistics, and quality standards
- Partner with Stakeholders: Serve as an operational talent advisor to frontline managers, team leads, and HR Business Partners to solve learning gaps with structured programs.
- Talent Process Integration: Partner with the broader Talent Management team to align development programs with employee onboarding, performance enablement, and internal mobility.
- Impact Evaluation: Work alongside Talent Operations to track program completion rates, survey scores, and behavioral application, turning data into actionable insights for continuous improvement.
- Industry Awareness: Stay current on modern learning formats, digital facilitation tools, and talent experience trends to continually enhance program engagement.
Stakeholder Collaboration & Measurement
What You Will Bring to Coupa:
- 5+ years of experience in Learning and Development (L&D), Talent Management, or Corporate Training, with direct experience managing structured cohort-based learning programs.
- Strong Facilitation Skills: Proven ability to facilitate engaging, interactive workshops for early-in-career through mid-level management audiences.
- Instructional Design Understanding: Solid grasp of adult learning theory, instructional design frameworks (e.g., ADDIE, SAM), and interactive learning technologies.
- Project & Program Management: Demonstrated success managing multi-week or multi-month learning programs from kickoff to evaluation.
- Strong Communication: Excellent verbal, written, and presentation skills—able to break down complex concepts into actionable takeaways.
- Data & Feedback Literacy: Experience using survey tools, LMS data, and participant metrics to measure satisfaction and refine learning experiences.
- Collaborative Mindset: A customer-first approach with the ability to build strong working relationships with HRBPs, SMEs, and business stakeholders across regions.
- Education & Certifications: Relevant L&D or coaching certifications (e.g., ATD, DDI, ICF, Myers-Briggs) are a plus.
At Coupa, we are 100% committed to creating and nurturing an environment that supports your physical, mental, and community well-being . We offer a comprehensive suite of benefits designed to help you and your family thrive:
Global Well-Being Perks (For All Employees Globally)
- Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together .
- Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month .
- Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about .
- Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents .
- Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel .
- Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles .
Please note: In addition to these global well-being perks, Coupa offers highly competitive, location-specific benefits packages (which include comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection) tailored to your primary work location. Your recruiter will walk you through the specific regional benefits package for this role during the interview process.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Skills Required
- 5+ years of experience in Learning and Development, Talent Management, or Corporate Training
- Direct experience managing structured cohort-based learning programs
- Proven ability to facilitate engaging, interactive workshops for early-career through mid-level management audiences
- Understanding of adult learning theory and instructional design frameworks such as ADDIE or SAM
- Experience with interactive learning technologies
- Experience managing multi-week or multi-month learning programs from kickoff through evaluation
- Excellent verbal, written, and presentation skills
- Experience using survey tools, LMS data, and participant metrics to measure satisfaction and improve learning experiences
- Ability to collaborate with HR Business Partners, subject matter experts, and business stakeholders across regions
- Relevant L&D or coaching certification, such as ATD, DDI, ICF, or Myers-Briggs
What the Team is Saying
Aditya Maheshwari
Sr. Software Engineer, Cloud
Alex Moon
Operations Analyst, Order Management
Jose Miguel Jimenez
Procurement
Jessica Fonseca
Technical Support Specialist
Daniela Aristizábal
Associate Planning & Operations Analyst
Coupa Compensation & Benefits Highlights
-
Healthcare Strength — Healthcare is described as comprehensive from day one for employees and dependents, including medical, dental, vision, mental‑health resources, and a no‑cost EAP. Additional options like FSAs and wellness initiatives are also cited.
-
Leave & Time Off Breadth — Time off is positioned around Flexible Time Off, floating holidays, and 40 hours of paid Volunteer Time Off, supported by a virtual‑first work model. These programs are highlighted as core elements of work‑life balance.
-
Parental & Family Support — Paid parental leave and a digital program for paths to parenthood (including adoption and surrogacy) are explicitly called out. Resources also extend to family medical leave and, in some locations, an onsite Mother’s Room.
Coupa Insights
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
Gallery
Coupa Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
Flexible
Foster City
HR
Ann Arbor
Bangalore office
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Pune office
Shivaji Nagar, IN
Singapore, SG
Tokyo Office
Uppsala, SE
Learn more
