Ziyana Group has an exciting opportunity for a reliable, people-focused administrator ready to grow their career in Learning & Development. As our L&D Administrator, you'll provide day-to-day administrative and coordination support to our Project Consultant and wider L&D team maintaining accurate learner and project records, supporting LMS (Ziyana Academy) administration, coordinating training logistics, and keeping project documentation organised, complete and audit-ready. This is an entry-level role, perfect for someone with a solid grounding in general office administration who's looking to apply and build on that experience within the Learning & Development and skills development space.
- Apply your existing administration and record-keeping skills in a structured project environment.
- Gain exposure to LMS administration and SETA/QCTO documentation, building on your
administrative foundation.
- Grow within the L&D field as you gain experience.
Requirements
- Strong administration and organisation skills.
- Attention to detail and accuracy.
- Good communication and follow-up skills.
- Ability to manage multiple tasks and deadlines.
- Proficiency in Microsoft Office, particularly Excel.
- Basic LMS and data management exposure.
- Ability to work independently while knowing when to escalate issues.
- A certificate or diploma in Office Administration, Business Administration, Public
Administration, Project Management, or a related field (essential).
- 0–1 year’s relevant experience in an administrative, office support, data capturing or
document control role required.
- Demonstrable exposure to general administrative processes filing systems, recordkeeping, scheduling and document management.
- Working knowledge of Microsoft Office (Word, Excel, Outlook); exposure to any LMS or
database system advantageous.
- Prior exposure to a project, training or Learning & Development environment is an
advantage but not essential.
- Reliable, organised and deadline-driven.
- Proactive with a solutions-oriented approach.
- Professional and courteous communication style.
- Demonstrated discipline and consistency in managing administrative processes and
deadlines.
- Team player who can also work independently.
- High level of confidentiality and integrity when handling learner information
Skills Required
- Certificate or diploma in Office Administration, Business Administration, Public Administration, Project Management, or a related field
- 0–1 year of relevant experience in administration, office support, data capturing, or document control
- Experience with general administrative processes, filing systems, recordkeeping, scheduling, and document management
- Working knowledge of Microsoft Office, including Word, Excel, and Outlook
- Strong administration and organization skills
- Attention to detail and accuracy
- Good communication and follow-up skills
- Ability to manage multiple tasks and deadlines
- Ability to work independently and escalate issues appropriately
- Basic LMS and data management exposure
- Prior exposure to a project, training, or Learning and Development environment
- Exposure to an LMS or database system
What We Do
Ziyana Group is an Africa-based, black-owned professional services provider delivering people-management, HR, training, and technology solutions across Africa. Its offerings include talent sourcing, payroll and HR management, project and change management, leadership coaching, digital skills and learning, and AI-powered HR technology. The company aligns organizational effectiveness, workforce capability, and business strategy to improve client performance and support sustainable growth.
