Learning & Development Administrator - Human Resources - Jumeirah Jabal Omar

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Jabal Omar

Located just minutes from Masjid Al Haram, Jumeirah Jabal Omar Makkah offers a seamless blend of comfort, connectivity, and Arabian hospitality in the heart of the Holy City. Spread across four towers, the hotel features a range of dining venues, retail outlets, a gym, executive lounge and meeting spaces. Guests can enjoy views of the Grand Mosque and a culinary offering that spans Mediterranean, Persian, Middle Eastern and Southeast Asian cuisines.

About the Job

An opportunity has arisen for a Learning & Development Administrator to join Jumeirah Jabal Omar.

The main duties and responsibilities of this role:

• Coordinate training programmes, workshops, orientations, and learning activities, including scheduling, invitations, attendance, and training materials.
• Maintain accurate Learning & Development records, training databases, attendance sheets, and colleague training history.
• Monitor mandatory training completion and follow up with departments and colleagues to ensure timely completion.
• Support the preparation and implementation of monthly and annual training calendars.
• Conduct and support training sessions and learning activities for colleagues in line with Jumeirah standards and departmental requirements.
• Assist with new colleague orientation, onboarding programmes, cross-training, cross-exposure, and other development initiatives.
• Prepare Learning & Development reports, presentations, training statistics, and related documentation as required.
• Coordinate with internal trainers, external providers, and departments to ensure smooth delivery of Learning & Development activities.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Previous experience in Learning & Development, Human Resources administration, training coordination, or a similar role is preferred.
• Strong organisational and coordination skills with good attention to detail.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office applications, particularly Excel, PowerPoint, Word, and Outlook.
• Problem-solving and decision-making skills.
• Proficient in English & Arabic (verbal & written).

•  About the Benefits

  We offer an attractive salary, paid in Saudi Riyals (SAR), the local currency of the KSA. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care packages, flights home, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.