MSX International Group has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.
Job DescriptionThe L&D Administrator is responsible for providing administrative and project support services, managing LMS data administration, coordinating training logistics, and ensuring an efficient and high-quality service for learners, dealerships, and stakeholders. The role supports the end-to-end administration of training programs, including course scheduling, communications, reporting, customer support, and record management.
Responsibilities:
- Course Management: Schedule training sessions and events, send invitations to participants, and confirm attendance.
- Logistics and Bookings: Arrange training venues, hotels, and flights, as well as handle office supply orders.
- Customer Support: Handle dealership network inquiries and contact participants and training coordinators prior to course attendance (via email and phone).
- Data Administration: Input data into the LMS and keep training records up to date.
- Reporting and Follow-up: Generate reports in the LMS and ensure that all training resources and materials are properly prepared.
What we're looking for
- Strong communication, organization, and problem-solving skills.
- Detail-oriented, customer-focused, and process-driven mindset.
- Ability to work both independently and as part of a team.
- Advanced Excel skills and good knowledge of Microsoft Office.
- Experience working with Learning Management Systems (LMS).
- Previous experience in training administration (1+ year preferred).
- Fluent English and German (mandatory requirement).
- Knowledge of any of the following languages will be considered a plus: Spanish, Dutch, Hungarian, Swedish or Polish.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Skills Required
- Strong communication, organization, and problem-solving skills
- Detail-oriented, customer-focused, and process-driven mindset
- Ability to work independently and as part of a team
- Advanced Excel skills and good knowledge of Microsoft Office
- Experience working with Learning Management Systems
- At least one year of experience in training administration
- Fluent English and German
- Knowledge of Spanish, Dutch, Hungarian, Swedish, or Polish
MSX International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.
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Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
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Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.
MSX International Insights
What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.


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