🌱 The Role
The Learning Design & Enablement team at SpryPoint is committed to creating innovative, engaging, and effective product training for our clients. As a Learning Designer at SpryPoint, you will be an integral part of the Learning Design & Enablement team. You will have the opportunity to create a range of training artifacts and activities that will not only show clients how to use our software, but why they love it.
You will report to the Manager, Learning Design & Enablement, work closely with fellow Learning Designers and also with our product development team, our UI team, and our Service Delivery team.
This position is fully remote, with the opportunity to travel throughout North America at times to SpryPoint events and to client sites. ✈️
🎯 What you'll be doing:
- Creating exciting and effective training for our clients
- Contributing to successfully moving our clients through their implementation journey
- Reworking technical documents and other material into effective training, activities, and assessments
- Assisting with creating onboarding and training content for new internal SpryPoint team members
- Participating in team brainstorming sessions and contributing to e-learning initiatives
🚀 What You Bring:
- 2+ years of experience creating high-quality training material for software applications
- Certificate/Diploma with a specialization in instructional design for adults, curriculum development, or a related field
- Experience using Adobe products, Zoom, Pages, and Keynote to create a variety of training activities and artifacts
- Strong proficiency in Articulate Rise and Storyline, with working knowledge of LMS platforms and SCORM-based publishing workflows
- A curiosity for AI-powered tools (e.g., Synthesia, NotebookLM) and a willingness to experiment, iterate, and bring fresh ideas to how we deliver learning digitally
- Excellent verbal communication and advanced writing skills in English
- Demonstrated interest in lifelong learning
- Experience in the utility sector, SaaS, or software implementation is preferred but not required
⚡️Interview Process:
We know your time is valuable, so we’ve designed a process that’s transparent, efficient, and (we hope) genuinely enjoyable.
Here’s what you can expect:
📞 Step 1: Recruiter Screening Conversation
A relaxed conversation to learn more about your background, your goals, and what’s drawing you to SpryPoint.
👩💼 Step 2: 30-Minute Hiring Manager Interview
A deeper dive into your experience and fit for the role.
📝 Step 3: Assignment
A learning design exercise where you’ll transform a technical document into a training activity.
🎤 Step 4: Final Interview
A session with your future manager and teammate where you’ll walk through your approach and have a collaborative discussion.
🚀 Step 5: References & Offer
We’ll connect with your references to validate all the great things we’ve learned about you. If all goes well, we’ll be excited to extend an offer and welcome you to the team.
Throughout the process, we’ll be looking at communication, structured thinking, instructional design capability, stakeholder collaboration, and delivery mindset. Most importantly, we encourage you to bring your authentic self to every step. ✨
Skills Required
- 2+ years creating training material for software applications
- Certificate or diploma in instructional design, curriculum development, or related field
- Experience using Adobe products
- Experience using Zoom, Pages, and Keynote
- Excellent verbal communication and advanced English writing skills
- Demonstrated interest in lifelong learning
- Experience in the utility sector, SaaS, or software implementation
What We Do
SpryPoint builds amazing cloud-based enterprise software for electric, water, gas, and telecom utilities. We give utilities the tools they need to provide top-tier customer service while improving operational efficiency and enabling a world of cutting-edge capabilities. We make the world a better place for utility operators and customers all over North America. We build Smart Solutions for Smart Utilities







