Learning Consultant

OVERVIEW:

Skillsoft Learning Consultants partners with key Skillsoft clients to understand their long- and short-term learning needs and establish strategies that achieve measurable and/or mandated business outcomes. 

Typically, the Learning Consultant is a Learning and Development specialist with 10-15 years’ experience in corporate learning and consulting.

As a ‘Trusted Advisor’, to the client the Learning Consultant   provides a range of skills and expertise to address complex customer needs involving skills development, performance improvement and change management initiatives. 

OPPORTUNITY HIGHLIGHTS:

Program Strategy

• Serves as the primary representative of the Skillsoft-Customer relationship within the domain of program strategy, implementation and adoption
• Acts as a primary point of contact to the program’s Executive Sponsor, who defines or represents Customer learning strategy and goals
• Helps to define Customer’s eLearning and/or digital learning strategy to maximize value derived from Customer’s investments in Skillsoft’s learning assets and technologies
• Facilitates continuous understanding among Skillsoft personnel to the expressed Customer business requirements and growth strategies
• Coordinates the activities of cross-functional Skillsoft teams in order to ensure continuous alignment to Customer learning goals

Project and Portfolio Management

• Collaborates to create a short and long-term program plan that reflects Customer’s priority initiatives, discrete learning projects and recurring requirements
• Documents project requirements to ensure that deliverables are met on time and within boundaries; escalates changes to project scope or time frames to the appropriate stakeholder(s)
• Employs operational best practices and sound project management methodologies, tools and templates
• Creates project plans, progress, status or action reports as defined by mutual agreement between Customer and Skillsoft to provide communication and visibility to program-related activities

Solution Alignment and Adoption

• Produces content mappings or selective learning paths, utilizing a variety of Skillsoft learning asset modalities, for Customer’s global training initiatives, according to priorities established by the Customer’s designated global or enterprise learning representative(s)
• Receives and responds to unit-level requests, as approved by Customer Program Sponsor, for selection of Skillsoft content assets aligned to specific business topics or unit training requirements
• Advises on strategies to integrate digital learning assets into existing programs to create blended learning solutions
• Oversees the design and production of marketing activities and materials to support the adoption of targeted or special learning projects

Business Impact and Value Measurement

• Leads the planning and execution of activities to support the client’s Value Measurement Framework, as focused on measures of Effectiveness, Efficiency and Outcomes
• Designs reporting strategies to leverage LMS and other data to provide consumption, capability and business impact indicators to support the value measurement conclusions
• Consult with procurement/business owners to show how they can drive value and costs out of their learning investments

​SKILLS & QUALIFICATIONS:

Critical Skills and Aptitudes

• Excellent oral and written communication skills, ability to communicate technical concepts to non-technical audiences
• Professional manner with strong interpersonal skills; proven team player
• Strong organizational skills, ability to prioritize and data analysis skills
• Ability to facilitate virtual presentations and meetings with all levels of management
• Ability to manage complex cross-functional projects with proven leadership skills
• Excellent research, discovery and problem solving skills
• Multiple/concurrent project management skills/experience

Technologies

• Understanding of common web technologies (browsers, html)
• Strong experience with virtual conference, classroom and collaboration web tools
• Advanced level of desktop application skills with ability to learn new technologies and applications quickly as new application skills are required for the position
• Advanced expertise in Skillsoft-specific technologies, products and solutions

Education and Experience

• Minimum Bachelor’s Degree in E-Learning, Education, Project Management, Computer Science, Communication, Business Administration, or a related field; post-graduate degree or certificate preferred
• Minimum of 5-8 years of work experience in corporate training, human resources or related field
• Experience or familiarity with the computer-based training market is a strong asset
• Extensive experience with managing virtual projects, virtual customers and virtual teams
• Experience with large, dispersed, virtual accounts; national or global implementations strongly recommended
• Experience in managing work independently
• Project management certification is a strong asset