Learning Consultant

Posted 3 Days Ago
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Louisville, KY, USA
In-Office
Mid level
Financial Services
The Role
Deliver and manage global L&D programs including onboarding, leadership, management, talent, and D&I initiatives. Conduct needs analysis, design and facilitate training, maintain global training calendar, support performance management, and drive employee engagement and wellbeing.
Summary Generated by Built In

Location: Louisville, KY, United States (Hybrid)

In this position, you’ll be based in the Louisville, KY office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more at computershare.com/flex.

We give you a world of potential 

The Global Talent, Learning & Development Team supports Computershare worldwide, delivering services across learning and development, diversity and inclusion, and talent and performance management. Learning Consultants work on a global scale to ensure the successful delivery of learning and development programs across the organization.

A role you will love

Learning Consultants are responsible for delivering global learning and development programs, including onboarding, professional skills, leadership and management development, talent development, and diversity, inclusion, and wellbeing initiatives.

Partnering closely with Learning Partners, they support the implementation of learning initiatives aligned with global People Plans. Through effective program delivery, they help promote learning opportunities, enhance employee engagement, and contribute to a positive employee experience across Computershare.

Other key duties and responsibilities are as follows:

  • Support Learning Partners in delivering and maintaining global Learning & Development initiatives aligned with People Plans. 
  • Conduct learning needs analysis and create effective learning solutions, proposals, and project plans. 
  • Design, deliver, facilitate, and evaluate high-quality training programs in line with global L&D standards. 
  • Manage and maintain global learning programs, including onboarding, core skills, and management development training. 
  • Coordinate and deliver the global training calendar, ensuring programs are executed on time and to a high standard. 
  • Partner with the Head of Talent & Performance to support performance management initiatives, manager training, and a high-performance culture. 
  • Support the implementation of the "Being Purple" culture and performance-related activities across the organization. 
  • Deliver Diversity, Inclusion, and Wellbeing initiatives, including mental health programs, ERG support, and development opportunities for underrepresented groups. 
  • Drive positive employee engagement, inclusion, wellbeing, and stakeholder satisfaction through impactful learning initiatives.

What will you bring to the role?

  • Proven experience delivering learning and development programs across the full training lifecycle, including needs analysis, design, facilitation, coaching, and evaluation. 
  • Strong facilitation and coaching skills, with the ability to engage employees and leaders at all levels. 
  • Knowledge of learning and development best practices, performance management, and talent development principles. 
  • Ability to leverage virtual learning platforms and adapt delivery methods for a global and culturally diverse workforce. 
  • Understanding of business objectives and People Plans, with the ability to translate organizational needs into practical learning solutions. 
  • Strong collaboration skills, partnering with Learning Partners and stakeholders to deliver commercially effective and impactful programs. 
  • Ability to coach, mentor, and support employees and managers while staying current on leadership and management trends. 
  • Adaptable and solutions-focused, with experience managing multiple priorities and implementing innovative learning approaches in a fast-paced environment. 
  • Excellent communication, presentation, and stakeholder management skills, with the ability to simplify complex concepts for diverse audiences. 
  • Relevant learning and development experience; professional L&D, facilitation, or coaching certifications are preferred.

Rewards designed for you 

Paid parental leave, flexible working and a caring and inclusive culture 

Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans 

Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter 

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance 

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

About Us
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
About the Team
Our Shared Services teams support all of our business lines behind the scenes. Across the world, we have a range of specialisms that ensure the delivery of our business priorities. These include Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications as well as our People team. Join our strategic team and help us look after everything from creating an amazing end to end employee journey to keeping our systems safe. You'll be looking after our people, our clients and their customers, whilst maintaining our exceptional standards around the globe.

Skills Required

  • Proven experience delivering learning and development programs across the full training lifecycle (needs analysis, design, facilitation, coaching, evaluation)
  • Strong facilitation and coaching skills with ability to engage employees and leaders at all levels
  • Knowledge of learning and development best practices, performance management, and talent development principles
  • Ability to leverage virtual learning platforms and adapt delivery methods for a global workforce
  • Ability to translate business objectives and People Plans into practical learning solutions
  • Strong collaboration and stakeholder management skills to partner with Learning Partners and deliver impactful programs
  • Ability to coach, mentor, and support employees and managers; stay current on leadership and management trends
  • Adaptable, solutions-focused, able to manage multiple priorities and implement innovative learning approaches
  • Excellent communication and presentation skills with ability to simplify complex concepts for diverse audiences
  • Relevant learning and development experience; professional L&D, facilitation, or coaching certifications
  • Based in Louisville, KY office a minimum of three days per week (hybrid requirement)
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The Company
HQ: Melbourne
736 Employees

What We Do

Computershare is the world’s largest stock transfer agent that has pioneered many of the securities industry’s innovations to help companies build and maintain strong relationships with their investors, employees and customers. For more than 35 years, we have grown rapidly in markets around the world to meet the evolving needs of our 40,000 clients. Today, we offer a comprehensive range of professional services including stock transfer, employee equity plans, investor relations, corporate governance and other business solutions. For more information, visit www.computershare.com

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