The Role
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.
We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.
Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.
When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.
Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.
We are the People & Culture Team. We are the enablers of people & the protectors of the culture. We respect & empower at every step. We like to see ourselves as the heart and soul-bringer of Insider and of our culture. We hire, we train and we retain. And as Learning & Development Team, our job is to make mountains sky-high climbable. Our aim is to prepare and train you. Life may throw in some lemons & bumps here and there, but we promise no Insider will ever be disarmed. We are here to always remind you & enable you to improve yourself. We love what we do. That’s how we train & retain people in 25+ regions. You can either watch us conquer the world, or join us!
As a Learning & Development Specialist in Insider day in and day out you;
- will always remember that as L&D you are always present, active, organized & vibrant,
- will be developing and implementing leadership development, organizational development, and performance,
- will be conducting new hire orientations and onboarding programs both for Turkey and abroad offices while answering or researching and following up on all new hire questions, we are always new Insiders’ first friends!
- will be managing all aspects of training, including the creation and supervision of ongoing training programs, and development of future training programs, we are always here to remind & enable personal development,
- will be developing and implementing all training assessment and evaluation tools,
- will be evaluating training programs and processes for their overall effectiveness,
- will be identifying technical and behavioral training needs to design and implement training programs for the positions within a certain plan,
- will be identifying and reporting training metrics,
- will be promoting L&D training internally and externally,
- will be creating clear policies and employee handbooks that explain Insider’s operations,
- will be drafting yearly training planning for departments,
- will always be open to going beyond assigned responsibilities and eager to take part in new and out of field tasks, always wanting better & always wanting more is a mindset
We want you to join us while we are taking a step into the future if you:
- have a Bachelor's degree in a related field,
- have a minimum of 1 year experience in training and development activities,
- are passionate about Human Resources and engaging deeply with people on a level that people are the core of your motivation,
- have an excellent command of written and spoken English, Insiders are from all over the world & communication is the key,
- are a result-oriented person with strong planning and organization skills, planning is the first step of success,
- have proven ability to work in a fast-paced, results-oriented, team environment, Insider is always changing but you will always have your team to help you deliver results,
- are comfortable with ambiguity, we love people who are resourceful enough to find solutions on their own & flourish
While exporting our technology to the world, we offer you:
- This job is a hybrid.
- Find a chance to work in an international, diverse, and inclusive environment
- Be part of an industry that’s shaping the future of customer experiences
- Access and opportunity to be a part of different side projects depending on your interests
- Access to many hard and soft skill training to help you improve and challenge yourself
- Space to share your skills through training sessions and workshops if you wish. Sharing is caring!
- Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
- Free access to exclusive platforms such as Blinkist, Masterclass, and Spotify
- Chance to become a Shareowner with the "Shareowner System"
- Inclusive Private Health Insurance
- Food ticket to cover all the yummy food expenses monthly
- The infamous team activities are bursting with fun. Check out: https://www.instagram.com/lifeatinsider/
- No Dress Code!
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!
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The Company
What We Do
Insider—one platform for individualized, cross-channel experiences—enables enterprise marketers to connect customer data across channels and systems, predict their future behavior with an AI intent engine and individualize customer experiences. Marketers use Insider’s platform to deliver experiences across channels like Web, App, Web Push, Email, SMS, and Messaging Apps (WhatsApp, Facebook Messenger, RCS).
Insider recently unlocked unicorn status and NASDAQ congratulated the company for becoming one of the few woman-founded, women-led B2B SaaS unicorns in the world. Insider was named as the #1 Leader in The Forrester Wave for Cross-Channel Campaign Management 2021 and Gartner Magic Quadrant for Personalization Engines 2021. The company has been named #1 Leader on G2’s Mobile Marketing Software and Personalization Grids with a 4.6/5 rating for 20 consecutive quarters. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US.
Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 1,200 global businesses, including Singapore Airlines, Virgin, Toyota, New Balance, IKEA, GAP, L’Oreal, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, Madeira Madeira, Santander, BBVA, Pizza Hut, Avon, and CNN.
