Position Title: Learning and Development Senior Supervisor II
Department: Program Development
Reports To: Director of Program Development
POSITION SUMMARY
The Senior Supervisor of Learning and Development reports to the Director of the Program Development. Department and is primarily responsible for the assessment, development, implementation, and evaluation of the agency’s comprehensive employee training and development program.
CATEGORIES OF DUTIES
Core Functions
1. Oversee agency wide trainings, community conferences, workshops, and webinars being conducted in person and/or online.
2. Lead person for staff training related contract compliance with agency funders including Los Angeles and other County contracts.
3. Development of a comprehensive organizational learning and employee training program which is responsive to both direct and non-direct patient care staff’s learning and job performance function needs.
4. Assessment of agency’s various job competency requirements to design/identify and implement training activities to maintain, enhance and improve desired employee job
competencies.
5. Development of standardized employee training programs/curricula, including classroom trainings, web-based, and interactive e-learning opportunities.
6. Identify and develop resources internal and external to the agency to enhance training capabilities and expand training curricula content.
7. Responds to ongoing and new identified training needs as they develop from new agency policy & procedures, funding sources and/or agency/programmatic licensing/credentialing
requirements.
8. Provide supervision and oversight of agency trainings, including logistics, and marketing.
9. Design and implement a business and funding development plan to make training program activities self-sustaining.
10. Maintain and develop new employee training policy and procedures that further the overall goals and objectives of training program.
Additional Functions
11. Evaluate agency-wide employee training program for the purpose of identifying and addressing gaps between the given employee job functions and expected work skills.
12. Collaborate with agency Directors, Supervisors, and training vendors/consultants to locate appropriate trainers/facilitators for all training topics.
13. Maintain training database system that records all training information, including participant information, locations, evaluations, and continuing education units.
14. Attend and participate in agency operational or patient care meetings for the purpose of identifying on-going employee training needs.
15. Assists agency Directors/Supervisors and other trainers in developing, identifying, locating, and creating appropriate employee education/training curricula.
16. Assess the need and opportunity for growth of the training program.
17. Network at the local, state, and federal level to develop contacts and collaborations that further expand scope of training program.
18. In conjunction with the Director of PD, hire, retain, educate, evaluate, discipline, and assess overall competency of training program staff and consultants.
19. Develop systems to streamline, manage, monitor responsibilities, and evaluate overall functions of training program.
20. Attends supervisor level agency wide committees and meetings as indicated.
21. Attends, as necessary, in-services, educational and capacity building trainings.
22. Other duties as indicated or assigned by PD Director and/or CEO.
EDUCATION/TRAINING/EXPERIENCE
- Master’s degree in public health or equivalent in health other health related field.
- A minimum of five (5) years’ experience in health education, staff training and/or education field in any capacity.
- A minimum of three (3) years’ work experience in a supervisory capacity.
- Excellent knowledge of event (conferences/workshop/symposium) and personnel management, training, and curricula development.
- Excellent written and oral communication skills; must have ability to assess the need for program growth; and must have ability to assess training needs of employees in an effort to match trainers with training topics.
- Excellent knowledge of software and applications related to training process and procedures.
LICENSES/CERTIFICATES
None
SETTING
Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides integrated behavioral healthcare services in the community.
EQUAL OPPORTUNITY EMPLOYER
Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation, and disability in its hiring practices.
ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable
accommodations, can perform the essential functions of a job.
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Skills Required
- Master's degree in public health or equivalent health-related field
- Minimum of five (5) years' experience in health education, staff training and/or education
- Minimum of three (3) years' supervisory work experience
- Excellent knowledge of event and personnel management, training, and curricula development
- Excellent written and oral communication skills and ability to assess training needs and program growth
- Excellent knowledge of software and applications related to training processes and procedures
What We Do
Tarzana Treatment Centers, Inc. is a full-service behavioral healthcare organization that provides high quality, cost-effective substance abuse and mental health treatment to adults and youths. We are a non-profit, community-based organization that operates a psychiatric hospital, residential and outpatient alcohol and drug treatment centers and family medical clinics. All facilities are licensed and certified by the State of California and the County of Los Angeles and are accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Since 1972, we have provided a comprehensive continuum of healthcare services. Tarzana Treatment Center provides the highest level of QUALITY treatment at reasonable cost to the individual. Our services reflect our belief in individual DIGNITY and DIVERSITY of our staff and patients. We practice ADVOCACY on federal, state and local levels to reduce stigma and promote consumer involvement in the design and development of services. Our continuum of care demonstrates the value of service INTEGRITY. These values drive Tarzana’s commitment to PROGRESS and INNOVATION.
