Learning and Development Program Manager

Rightworks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day. 
 

We have a great team, we’re growing fast and have a winning culture based on innovation, teamwork, and mutual respect. 
 

This role can either be a hybrid position, with 3 days per week (Tuesday/Wednesday/Thursday) in our Nashua, NH headquarters or fully remote. 
 

Job Overview 

The Learning and Development Program Manager will be responsible for the creating, designing, implementing, and managing comprehensive learning and development programs that enhance employee skills and support the company's strategic goals. This role involves assessing training needs, developing, delivering and presenting curriculum, and evaluating the effectiveness of training programs. The manager will work closely with HR and other departments to ensure that learning initiatives align with business objectives and foster a culture of continuous improvement. 

Key Responsibilities

• Create, design, implement, and manage comprehensive learning and development programs. 

• Assess training needs and develop curriculum to address skill gaps. 

• Evaluate the effectiveness of training programs and make improvements as needed. 

• Collaborate with HR and other departments to align learning initiatives with business objectives. 

• Foster a culture of continuous improvement and professional development. 

• Manage relationships with external training providers and vendors. 

• Monitor and analyze training metrics, providing reports to senior management. 

• Ownership of our LMS system, Rightworks University (via Cornerstone) 

• Partnering with our communications department for any internal comms around training programs 

• Participation in our monthly people leaders' meetings to include trainings for leadership level roles 

Requirements

• Bachelor's degree in Human Resources, Education, Business Administration 

• 3-5 years of experience in L&D or related field 

• Relevant certifications 

• Proficient in MS Office suite and LMS software 

• Strong knowledge of training methodologies and adult learning principles 

• Excellent communication and interpersonal skills 

• Strong analytical and problem-solving abilities 

• Excellent presentation facilitation skills 

• Proficiency in learning management systems and training software 

• Ability to manage multiple programs at one time 

• Proven ability to collaborate and influence across all levels of the organization 

• Expertise in talent management, career/leadership development, and succession planning 

• Experience leading large-scale initiatives aligned with business goals 

• Expertise in assessing and improving training effectiveness 

• Skilled in project management and prioritization 

• Ownership of program strategy and end-to-end delivery 

Eligibility Requirements 

• This role is open to US Citizens or permanent residents authorized to work in the United States. Rightworks LLC is unable to offer visa sponsorship.  

• Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.  

• Relocation will not be offered for this position. 

Compensation 

Compensation for this role ranges from $100,000 to $110,000 annually, depending on experience.   

Benefits 

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company-paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer flexible PTO, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing paid volunteer time off. We are proud to be an Equal Opportunity Employer! 

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.