Learning and Development Partner

Posted 8 Days Ago
Be an Early Applicant
2 Locations
In-Office
52K-65K Annually
Senior level
eCommerce
The Role
Partner with senior People and business leaders to assess capability gaps, design and deliver blended development solutions (workshops, coaching, team development, psychometrics), support talent and succession, create capability frameworks and career maps, evaluate impact, manage external providers, and lead multiple projects to improve organisational performance.
Summary Generated by Built In

We exist to create positive change for people and the planet. Join us and make a difference too!

Role: People Development Partner

Location: Covent Garden, London OR Milton Keynes (United Kingdom)

About the role

We are looking for a People Development Partner to help build the capabilities BSI needs to deliver its current and future business priorities.
 

Working closely with People Directors, Senior People Business Partners and business leaders, you will develop a strong understanding of the strategy, performance and people challenges within your designated divisions or functions. You will use this insight to identify capability gaps and create targeted development plans that improve individual, team and organisational performance.

The role combines strategic partnering with practical delivery. You will facilitate development interventions, support talent and succession priorities, develop capability frameworks and ensure BSI’s enterprise People Development offer is embedded effectively across the business.
 

This is an opportunity for an experienced people development professional to influence capability strategy while remaining directly involved in the design and delivery of impactful development solutions.
 

Key Responsibilities

  • Act as a strategic People Development partner to People Directors, Senior People Business Partners and business leadership teams.

  • Develop People Development plans aligned to divisional or functional priorities and wider enterprise capability needs.

  • Use business and people data, including engagement, attrition, inclusion and learning utilisation, to identify development priorities.

  • Lead capability gap assessments and development needs analysis across designated business areas.

  • Design and deliver blended development solutions, including workshops, coaching, team development and psychometric interventions, with the flexibility to facilitate sessions during both UK and US business hours.

  • Develop capability frameworks, career maps and practical career development support where required.

  • Support talent and succession activity, identifying development needs and risks across critical roles and talent pipelines.

  • Create accelerated development interventions for critical talent and potential successors.

  • Establish clear measures of success for development activity and evaluate its impact following delivery.

  • Ensure business areas make effective use of BSI’s enterprise People Development offer and development philosophy.

  • Adapt enterprise solutions where appropriate, avoiding unnecessary duplication or bespoke activity.

  • Work with external consultants and suppliers where specialist expertise or additional capacity is required.

  • Share business insight and development trends with the wider People Development team to help shape BSI’s global offer.

  • Lead multiple development projects, ensuring they are delivered effectively, on time and within budget.
     

What we’re looking for

Essential

  • Significant experience identifying and addressing complex organisational capability and development needs.

  • Experience leading strategic capability discussions with senior business and People stakeholders.

  • Strong experience conducting development needs analysis and translating findings into practical plans.

  • Experience designing and delivering development interventions for individuals, teams and groups.

  • Strong instructional design and learning facilitation capability.

  • Experience using AI tools to design, develop or improve learning solutions.

  • Strong consultancy, stakeholder management and influencing skills.

  • Experience coaching individuals and leaders to support performance, development and career growth.

  • Confidence using data and evidence to inform people development decisions.

  • Strong project management skills, with the ability to manage several priorities, deadlines and budgets.

  • Excellent written and verbal communication skills.

  • Commercial awareness and a strong internal client focus.
     

Highly desirable

  • Professional coaching certification or accreditation.

  • Qualification in learning facilitation, coaching or organisational development.

  • Certification in psychometric or development tools such as MBTI, DiSC, Insights Discovery, Strengths Profile or CliftonStrengths.

  • Experience selecting and managing external learning providers or consultants.

  • Experience operating within a complex, global or matrix organisation.

Salary Range:

UK: £51,600–£64,500 per annum.

The advertised salary range reflects the level, scope and responsibilities of the role. Starting salary within that range will be determined based on experience, skills, market considerations and alignment with internal equity principles.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.  

Do you believe the world deserves excellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.

#LI-KD1

#LI-Hybrid

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
 
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Skills Required

  • Significant experience identifying and addressing complex organisational capability and development needs
  • Experience leading strategic capability discussions with senior business and People stakeholders
  • Experience conducting development needs analysis and translating findings into practical plans
  • Experience designing and delivering development interventions for individuals, teams and groups
  • Strong instructional design and learning facilitation capability
  • Experience using AI tools to design, develop or improve learning solutions
  • Strong consultancy, stakeholder management and influencing skills
  • Experience coaching individuals and leaders to support performance and development
  • Confidence using data and evidence to inform people development decisions
  • Strong project management skills, able to manage priorities, deadlines and budgets
  • Excellent written and verbal communication skills
  • Commercial awareness and strong internal client focus
  • Professional coaching certification or accreditation
  • Qualification in learning facilitation, coaching or organisational development
  • Certification in psychometric or development tools (MBTI, DiSC, Insights, Strengths Profile, CliftonStrengths)
  • Experience selecting and managing external learning providers or consultants
  • Experience operating within a complex, global or matrix organisation

BSI Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BSI and has not been reviewed or approved by BSI.

  • Flexible Benefits Flexible benefits are positioned as part of the MyReward approach, allowing tailoring based on local eligibility and individual needs. Core elements like life assurance, income protection, and EAP access are framed as consistent pillars even as specifics vary by country.
  • Leave & Time Off Breadth Leave offerings are described as generous in certain markets, including annual leave starting around 27 days where that is standard and, in some U.S. postings, about four weeks of PTO plus a set holiday calendar. Additional time-off practices like occasional year-end office closure are also described as part of the overall package in some teams.
  • Wellbeing & Lifestyle Benefits Well-being support is presented as visible at the corporate level, including EAP access and expanded programs such as menopause support and mental-health first aid. Flexible work under “Smart Working” is repeatedly positioned as a work–life balance and inclusion lever that complements the total rewards package.

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The Company
HQ: London
9,165 Employees
Year Founded: 1901

What We Do

BSI is your business improvement partner. We have shaped best practice for over 100 years, partnering with organizations to accelerate progress and create impact for a fairer society and sustainable world

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