Learning and Development/Operations Lead - Recruitment

Posted Yesterday
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New York City, NY, USA
In-Office
60K-60K Annually
Mid level
Professional Services
The Role
Leads recruitment operations, office administration, company events, vendor and client communications, and culture initiatives across U.S. offices. Delivers and improves academy, advanced sales, management, coaching, and mentorship programs for recruitment staff. Develops scalable training frameworks, manages schedules, partners with leadership and business unit managers, and coordinates external consultants. The role may involve travel between U.S. offices.
Summary Generated by Built In

Metric is a New York founded, high-growth global recruitment business partnering with some of the worlds most cutting edge and innovative businesses to build world-class teams. We provide staffing services globally to some of the most innovative & interesting sectors in Life Sciences, Medical Technology, Industrial Engineering, Energy & Infrastructure markets, many of which are having a direct impact on the world & society in which we live.

Due to the growth of the business, we are looking for an engaging & dynamic experienced Recruitment Consultant who wants to move into an Operations/Learning and Development focused role or an individual already with this experience within a recruitment agency who has had experience working as a 360 recruiter.

We are looking for an individual that would enjoy working within a high growth environment and is looking to assume responsibility for our US offices (New York & Fort Lauderdale) operations, administrative tasks and Learning and Development when required.

Initially this role will be focused on operational tasks, arranging company events, handling processes and communication with clients/vendors and delivering our successful academy program that has been developed by the directors of the business, delivering 1-on-1 coaching and continuing to develop and continuing to improve our materials and modules to support our learning program. We’d like to see our current program to involve further advanced sales techniques and management training which some of which we currently outsource.

The position would work closely with the leadership team and the Director of Operations & People who has been spearheading the training of our consultants since our inception.

We’re looking for someone that will embody our core values in particular Enthusiasm, Partnerships & Commitment. We want someone who finds the sectors we work in fascinating and is driven to ensure that every individual who chooses to join Metric Search has the skillset, confidence, and opportunity to take advantage of working in a high performing recruitment agency.

This role may require some travel between offices in the US.

Salary: $60,000 + dependant on experience

Responsibilities:

Operations/office manager -

· Arranging company events

· Overseeing administrative tasks

· Handling checks and processing client payments

· Handling communication with partners and vendors

· Leading initiatives to promote a great company culture

· Promote our values on a day to day

· Continuing to make Metric a great place to work

· Supporting leadership with day to day designated tasks

Learning and Development -

· Delivering our Academy Program to our inexperienced recruitment hires, equipping them with the skills and knowledge required to succeed in the recruitment industry.

· Look to deliver Advance Sales & early-stage management training

· Provide 1-on-1 coaching and mentorship.

· Continuing to improve our Learning modules and structures for best practice and

· upskilling within Recruitment Development of training and coaching framework and strategies that are scalable across the business as we grow.

· Organize and manage training schedules.

· Work closely with Senior Management to ensure that the vision and execution for the training are aligned with business expectations and standards.

· Spend time with business unit managers to learn about the various sectors that we recruit in and their nuances to inform development to our training programs.

· You may spend physical time in other US offices to deliver training in person

· Work with external consultants when necessary to further our knowledge and ability to deliver high quality training

About You:

· Learning and Development experience in a recruitment agency OR Experience working as a 360 recruiter within preferably Life Sciences - or MedTech or Energy & Infrastructure, ideally with average fees over $20k.

· Excellent verbal and written communication

· Confident public speaker

· Passionate about making a positive impact to an individuals career/personal development

· Very strong organisation & time management skills

· Strong stakeholder management

· Dynamic, Engaging & Enthusiastic People person who enjoys interacting in person with colleagues.

What we offer:

· Join a successful L&D Program with scope and room to develop your personal skillset and responsibilities.

· Dynamic fast-moving workplace

· Potential for travel across the US

· Company Holiday Incentives

· Monthly Team Building Activities & Afternoon’s out.

· Collaborative, supportive, and autonomous environment

Skills Required

  • Learning and Development experience within a recruitment agency, or experience as a 360 recruiter
  • Experience preferably in Life Sciences, MedTech, or Energy and Infrastructure recruitment
  • Excellent verbal and written communication skills
  • Confident public speaking ability
  • Passion for supporting individual career and personal development
  • Very strong organization and time management skills
  • Strong stakeholder management skills
  • Dynamic, engaging, enthusiastic, and people-oriented personality
  • Ability to interact in person with colleagues
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The Company
HQ: New York, NY
282 Employees
Year Founded: 2019

What We Do

Metric is a specialist executive search and recruitment firm that helps private equity-backed companies, public corporations, and high-growth businesses build leadership teams in technically complex sectors. Its dedicated practices recruit across life sciences and medical technology, infrastructure and engineering, and data centers and digital infrastructure. The firm emphasizes sector-specific expertise and networks, making senior and executive-level placements rather than offering generalist recruitment.

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