Learning and Development Manager

Build the future—starting with people.

At RJM Construction, we don’t just construct buildings—we invest in the growth of the people who bring them to life. We’re looking for a dynamic Learning & Development Manager who is passionate about shaping talent, strengthening leadership, and creating impactful learning experiences that drive real results.

If you thrive on developing high-performing teams, love turning strategy into action, and are energized by helping others reach their full potential, this is your opportunity to build something meaningful—inside and outside the job site. Join a company where your ideas matter, your impact is visible, and your work helps build not just projects, but careers.

RJM Construction is a Commercial construction company located in Golden Valley, MN.

Learning and Development Manager Purpose:
The Learning & Development Manager (LDM) drives organizational performance, professionalism, and customer experience by designing and delivering training programs focused on leadership, presentation excellence, and service standards. This role builds a consistent training framework, ensures accountability, and aligns development initiatives with business priorities through assessments, collaboration, and continuous improvement.

Key Responsibilities

Training Strategy & Program Development

• Design, implement, and continuously improve comprehensive training programs aligned with organizational goals
• Develop and deliver training programs related, but not limited to the following: 

  • Presentation skills and communication excellence

  • Leadership development and people management fundamentals

  • First impression excellence and customer experience behaviors

• Create engaging, practical, and construction industry–relevant training content that resonates with field teams, office teams, and leadership
• Develop scalable and repeatable training frameworks to ensure consistency across departments
• Create bite-sized, high-impact learning collateral (e.g., quick reference guides, videos, toolkits) to support self-directed learning among team members
• Utilize DiSC and Predictive Index tools to design tailored learning programs that enhance self-awareness, team effectiveness, and leadership capability within a construction environment

Training Delivery & Facilitation

• Facilitate high-impact, interactive training sessions for leaders, managers, and employees
• Adapt delivery methods to meet the needs of field staff, office personnel, and leadership audiences
• Partner with Subject Matter Experts (SMEs) to co-develop and deliver specialized training content
• Ensure consistency and quality in training delivery across all teams and locations
• Coach managers on effective training delivery, reinforcement, and implement accountability practices

Project Interview Strategy & Preparation

• Develop and maintain a structured, repeatable project interview framework that equips teams with the tools, messaging, and preparation strategies needed to effectively communicate RJM's value proposition, project approach, and differentiators to prospective clients. 

• Coach project pursuit teams and interview participants to strengthen presentation delivery, storytelling, team dynamics, communication effectiveness, and overall confidence in high-stakes client interviews. 

• Design and facilitate a formal win/loss review process to capture lessons learned, identify best practices, evaluate team performance, and continuously improve interview strategies and outcomes. 

• Establish and manage a consistent feedback system that provides constructive coaching, performance insights, and actionable recommendations following project interviews to support ongoing professional development and increased interview effectiveness.

Performance Improvement & Evaluation

• Conduct training needs assessments to identify skill gaps and development opportunities
• Evaluate training effectiveness through feedback, observation, and performance data
• Provide direct, actionable feedback to trainers and participants to improve outcomes
• Implement continuous improvement strategies to refine training programs and delivery methods

Process Improvement & Operational Alignment

• Analyze workflows and processes to ensure training reflects real-world operational needs
• Lead process mapping initiatives to standardize best practices and improve efficiency
• Collaborate cross-functionally to ensure alignment between training, operations, and business goals
• Ensure training programs reinforce consistency, quality, safety, and customer experience standards

Culture & Behavioral Standards

• Develop and implement behavioral competency models that clearly define the communication, leadership, collaboration, professionalism, and customer experience behaviors expected across all levels of the organization.

• Partner with leadership to embed RJM's FOCUS philosophy into training programs, leadership development initiatives, performance expectations, employee recognition efforts, and day-to-day workplace behaviors.

• Design and support programs, initiatives, and learning experiences that reinforce RJM's values, strengthen organizational culture, and promote consistent behaviors aligned with the company's mission and strategic objectives.

• Develop recognition programs and feedback mechanisms that celebrate employees and teams who exemplify RJM's values, leadership principles, customer experience standards, and commitment to excellence.

• Capture, develop, and share meaningful employee, project, and client success stories that demonstrate RJM's values in action, reinforce desired behaviors, and strengthen employee engagement and organizational pride.

Leadership Development & Coaching

• Design and support leadership development programs for all levels of management
• Coach leaders to strengthen accountability, communication, and team performance
• Reinforce expectations for leadership ownership of training and employee development
• Support succession planning and internal talent growth initiatives

Collaboration & Stakeholder Engagement

• Partner with department leaders to align training priorities with operational and strategic goals
• Act as a trusted advisor in cooperation with HR best practices on employee development, training effectiveness, and performance improvement
• Facilitate cross-department collaboration to promote consistency and shared standards
• Promote a culture of continuous learning, professionalism, and accountability

Education & Work Experience

• Bachelor’s degree in Organizational Development, Business, or related field (or equivalent experience)
• 5+ years of experience in learning & development, training, or organizational development
• Experience developing training programs within construction, manufacturing, or field based environments preferred
• Interior design education/experience preferred

Professional Certifications or Licenses:

• 7+ years individual and/or group coaching experience
• PCC Certification or higher
• Certification or experience with DiSC, Predictive Index, or similar behavioral assessment tools strongly preferred

Demonstrated Technical Competencies to include: 

• Demonstrated presentation, facilitation, and curriculum development skills
• Demonstrated knowledge of adult learning principles and behavior based training methods
• Strong coaching, communication, and influencing skills
• Experience integrating behavioral assessment tools into development programs
• Ability to translate operational needs into practical, actionable learning methods 
• Ability to create engaging content for diverse audiences (field, office, leadership, Owners)
• Demonstrated analytical, organizational, and problem solving skills
• Experience coaching managers and influencing cross functional teams
• Process mapping and continuous improvement methodologies

Demonstrated Professional Competencies to include: 

• Training & Facilitation Excellence
• Leadership & Influence
• Process Thinking & Analytical Skills
• Communication Mastery
• Customer Experience Orientation

Why Join RJM?  At RJM, you’ll find

• A people first culture built on trust, teamwork, and integrity
• A collaborative environment that values innovation and continuous improvement
• A leadership team that invests in your success
• Competitive pay ($108K-175K) and comprehensive benefits, including
  • Medical, dental, and vision coverage
  • Open PTO
  • Retirement plan with employer match
  • Voluntary benefits such as STD, LTD, life, critical illness, hospital indemnity, pet insurance