Learning and Development Manager

As a Learning & Development Lead in Insider day in and day out you;

• will play an active role in finalizing OKRs and quarterly KPIs for the team,
• will work closely with all Center of Excellence functions (People Operations, Recruitment, BPs, Rewards and People Experience Teams) to cultivate our Team members and Insider experience;
• will manage the team to provide effective guidance and assistance,
• have full and end to end ownership over the Learning and Development processes,
• will always remember that as L&D you are always present, active, organized & vibrant,
• will be leading the conduct of new hire orientations and onboarding programs both for Turkey and abroad offices while answering or researching and following up on all new hire questions, we are always new Insiders’ first friends!
• will be identifying action points for 30-90 day reviews and taking full ownership in execution of necessary tasks,
• will be developing and implement leadership development, organizational development, and performance,
• will be managing all aspects of training, including creation and supervision of ongoing training programs, and development of future training programs, we are always here to remind & enable personal development,
• will be developing and implementing all training assessment and evaluation tools,
• will be evaluating training programs and processes for their overall effectiveness,
• will be identifying technical and behavioral training needs to design and implement training programs for the positions within a certain plan,
• will be identifying and reporting training metrics,
• will be promoting L&D training internally and externally,
• will be drafting yearly training planning for departments,
• will always be open to going beyond assigned responsibilities and eager to take part in new and out of field tasks, always wanting better & always wanting more is a mindset

We want you to join us while we are taking a step into the future if you:

• have a Bachelor's degree in related field,
• have minimum 7+ years of experience in training and development activities,
• prior experience in high growth and fast-paced environment (startup or technology company experience is a big plus)
• have solid and fully developed leadership and team management skills 
• are passionate about Human Resources and engaging deeply with people on a level that people are the core of your motivation,
• have an excellent command of written and spoken English, Insiders are from all over the world & communication is the key,
• are a result-oriented person with strong planning and organization skills, planning is the first step of success,
• have proven ability to work in a fast-paced, results-oriented, team environment, Insider is always changing but you will always have your team to help you deliver results,
• are comfortable with ambiguity, we love people who are resourceful enough to find solutions on their own & flourish

While exporting our technology to the world, we offer you:

• This job is a hybrid.
• Find a chance to work in an international, diverse, and inclusive environment
• Be part of an industry that’s shaping the future of customer experiences
• Access and opportunity to be a part of different side projects depending on your interests
• Access to many hard and soft skill trainings to help you improve and challenge yourself
• Space to share your skills and even deliver pieces of training and workshops if you wish
• Free access to the exclusive platforms such as Blinkist, Masterclass, and Spotify
• Chance to become a Shareowner with the "Shareowner System"
•  Inclusive Private Health Insurance
• Smart Work Model side benefits to support food and bill expenses
• The infamous team activities are bursting with fun. Check out: https://www.instagram.com/lifeatinsider/ 
• No Dress Code!