Learning and Development Lead

Job Title: Learning and Development Lead

Reports to: CHRO

Direct Reports: 

Department: Human Resources

Job Purpose

The overall purpose of this job is to play a pivotal role in designing, implementing, and managing comprehensive learning and development programs to enhance the skills, knowledge, and performance of employees within the organization. This role requires a strategic mindset, strong instructional design capabilities, and the ability to collaborate with various stakeholders to align learning initiatives with organizational goals.

Key duties and responsibilities

Learning Strategy Development:

• Develop and execute a strategic learning and development plan aligned with organizational objectives.
  
• Identify key learning needs and priorities through collaboration with department heads and HR business partners.
  
• Training Program Design and Delivery:
  
• Design and deliver effective and engaging learning programs using various instructional methods, including classroom training, e-learning, workshops, and on-the-job training.
  
• Ensure content is current, relevant, and meets the diverse learning needs of employees.
  

Leadership Development:

• Create and implement leadership development programs to nurture and enhance the leadership capabilities of managers and executives.
  
• Provide coaching and support to leaders to reinforce learning and development principles.
  

Performance Management:

• Work in collaboration with HR and department managers to link learning initiatives with performance management processes.
  
• Establish key performance indicators (KPIs) to measure the effectiveness and impact of learning programs.
  

Learning Technology Integration:

• Identify and leverage learning technologies to enhance the delivery and accessibility of training programs.
  
• Stay abreast of industry trends and innovations in learning technology.
  

Needs Assessment and Analysis:

• Conduct regular needs assessments to identify skill gaps and areas for improvement.
  
• Analyze data and feedback to make informed decisions on the design and delivery of learning programs.
  

Vendor Management:

• Evaluate and select external training vendors when necessary.
  
• Manage relationships with external training providers to ensure quality and relevance of programs.
  

Budget Management:

• Develop and manage the learning and development budget, ensuring cost-effective solutions without compromising quality.
  
• Monitor expenses and report on budgetary performance.
  
• Collaboration and Communication:
  
• Collaborate with HR, department heads, and other stakeholders to ensure alignment of learning initiatives with organizational objectives.
  
• Communicate learning and development strategies and updates to employees at all levels.
  
• Evaluation and Continuous Improvement:
  
• Establish mechanisms for evaluating the impact of learning programs on employee performance and organizational goals.
  
• Continuously improve learning initiatives based on feedback, trends, and organizational needs; and
  
• Any other responsibilities assigned to the jobholder by the supervisor from time to time
  

Working relationships

• Internal Relationships: All Departments
  
• External Relationships: Consultants, Service providers, Employer organisations and HR professional bodies
  

Knowledge, experience and qualifications required.

• Bachelor’s degree in human resources, education, organizational development, or a related field. Master’s degree is a plus.
  
• Proven experience in instructional design and delivery, preferably in a corporate environment.
  
• Strong project management skills and the ability to manage multiple initiatives simultaneously.
  
• Excellent communication and interpersonal skills.
  
• Familiarity with learning technologies and e-learning platforms.
  
• Strong analytical skills to assess learning needs and measure program effectiveness.
  
• Leadership experience with the ability to inspire and guide a team.
  
• Minimum of 5 years’ experience in learning and development with 3 years at management level.
  

Competencies

• Technical & Behavioural competencies 
  
• Planning and organizing skills
  
• Computer literacy skills
  
• Strategic communication and reporting skills
  
• Use of Microsoft Office
  
• Good presentation skills
  
• Ability to engage at all levels within and outside of the organization
  
• Ability to think on one’s feet
  
• Clear communication skills
  
• Good time management skills
  
• Ability to multi-task
  
• Ability to work under pressure
  
• Confidentiality and attention to detail
  
• Team working skills
  
• Prioritization and time management
  
• Ability to innovate to create and implement continuous improvement initiatives
  
• Adaptability and Flexibility
  
• Excellent organizational and leadership skills
  

Integrity.

• Responsibility for finances and physical assets
  
• The job holder has accountability for monitoring and implementation of the Learning budget
  

Decision-making

• The jobholder’s decision-making authority is within existing guidelines and includes providing recommendations to facilitate final decisions.
  

Information

• The job requires a high level of confidentiality.
  

Working Conditions

• Working Environment: The job is office-based with minimum disagreeable conditions.
  
• Job Hazards: The job holder has a very slight chance of accidents or job hazards.