What can you expect as a FedEx team member?
- Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
- Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
Equal Opportunities
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.
Job Description:
Learning & Development; Learning analytics; Learning needs analysis; Training content development and delivery; Learning innovation & projects; Learning metrics; Learning advisory; Dashboard creation; Report creation & compilation.
Key Activities:
Responsible for training Order to cash processes for the APAC locations
Responsible for leading projects from concept through implementation
Responsible for balancing stakeholder requirements and strategic objectives within quality, time, and budget constraints and for managing associated risks.
Responsible for gathering and documenting project schedule, project benefits, and strategic importance of projects.
Activities include but are not limited to developing project schedule, project communication, allocating resources (internal & external).
Coordinate subject area and technical specialist to implement stakeholder requirements.
Act as the single point of contact.
Regularly report project status to program managers, senior management and/or the sponsor and stakeholders.
May manage relationships with external contractors, developers.
Desired Skills & Competencies:
Proficiency in Word, Excel, and PowerPoint
Experience with Adobe Captivate or another eLearning authoring tool
Experience in conducting business or statistical analysis and leading medium to low complexity projects
Strong background in communications, organizational change management, training, or a related area
Ability to manage multiple priorities
Ability to communicate at all employee levels effectively (verbally and in writing)
Ability to define problems, collect data, establish facts and draw conclusions
Excellent presentation and communication skills
Proficient in problem-solving, organization, creativity, grammar, and writing
Excellent interpersonal and collaboration skills
QDM Expert Certification a plus
Preferred: Experience in Order-to-Cash (O2C) processes, especially in collections & dispute management.
Education:
Bachelor's degree or equivalent, in any discipline
Language:
Proficiency in English
Experience:
Four (4) years of work experience in learning development or related areas
Job Posting End Date:
2026-06-30Skills Required
- Bachelor's degree or equivalent in any discipline
- Four years of work experience in learning development or related areas
- Proficiency in Word, Excel, and PowerPoint
- Experience with Adobe Captivate or another eLearning authoring tool
- Experience in conducting business or statistical analysis
FedEx Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FedEx and has not been reviewed or approved by FedEx.
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Healthcare Strength — Access to medical, dental, and vision coverage is highlighted for direct FedEx roles, often with short waiting periods and eligibility for part‑timers who meet hour thresholds. Feedback suggests these plans, combined with paid parental leave, are perceived as a strong part of the package.
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Retirement Support — A company 401(k) with match is emphasized, with eligibility beginning soon after hire in many roles and current plan materials maintained centrally. Feedback suggests this steady retirement vehicle helps offset base‑pay concerns for some roles.
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Leave & Time Off Breadth — Paid time off programs that can scale to multiple weeks, plus holiday and sick time, are called out across postings. Feedback suggests this time‑off breadth provides meaningful value alongside hourly wages, especially where overtime ebbs and flows.
FedEx Insights
What We Do
FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and business services. We offer integrated business applications through our collaboratively managed operating companies — collectively delivering extraordinary service to our customers — using the expertise and reliability represented by the FedEx brand. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 employees to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities. We owe our success as an industry leader to the more than 500,000 global team members who deliver exceptional customer service experiences day-in and day-out. Want to be part of this dynamic team?
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