Learning & Adoption Specialist (12 month FTC)

Reposted 24 Days Ago
Be an Early Applicant
Paris, Île-de-France, FRA
In-Office
42K-53K Annually
Mid level
Software • Energy
The Role
Design and deliver tailored training programs (French and English) for Kaluza's SaaS platform. Conduct learning needs analysis, create e-learning and workshop materials, deliver virtual and in-person sessions, provide post-training coaching, monitor adoption metrics, and iterate to drive user proficiency and platform adoption.
Summary Generated by Built In

Job title: Learning and Adoption Specialist (12 Month Fixed-Term)

Location: Paris

Salary: €42,400 - €53,000

Team: Client Delivery EMEA

Reporting To: Operating Model Design Lead


This role is based in Paris, France and requires an existing right to work in the EU.

At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship.

Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination. We help energy companies overcome today's challenges while accelerating the shift to a clean, electrified future. Leveraging Data, AI, and real-time decision-making we turn energy complexity into growth opportunities for our partners. 

By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable and affordable.

With teams across Europe, North America, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen.


What will I be doing?

You will be a key driver of our mission to reimagine energy and make net-zero a reality for everyone. As a Learning & Adoption Specialist, you will be the bridge between our innovative technology and the people who use it. You will empower our clients, partners, and colleagues primarily in the French market, and more broadly across French-speaking markets, to not only understand our platform but to master it. Your work will directly accelerate Kaluza's growth by ensuring our users are confident, capable, and ready to support the energy transition.

Strategic Training Partnership: Act as a trusted advisor to our clients, partners, and internal teams, performing deep learning needs analysis to understand their unique challenges. You'll use these insights to design tailored, impactful learning programmes that go beyond training and drive measurable business outcomes.

Content Creation & Delivery: You will be the master of making the complex simple. You'll create high-quality, engaging training materials in both French and English, including interactive workshops, e-learning modules, and quick reference guides. You'll deliver these sessions virtually and in-person, inspiring your audience and building their confidence with every interaction.

Driving Adoption & Impact: Your role is to accelerate the adoption of the Kaluza platform. You will provide post-training support and coaching, monitor the effectiveness of your programmes, and continuously iterate based on feedback and performance metrics. You'll ensure our training leads to real-world, positive change for our users and the energy industry.


About You 

Ideally you’ll have/be

  • Bilingual Fluency: You are fluent in both French and English, with outstanding written and spoken communication skills.
  • SaaS Training Expertise: You have a proven track record of designing and delivering impactful training programmes in a SaaS or technology environment.
  • Simplification Master: You possess a natural ability to take complex technical and business concepts and translate them into clear, engaging, and practical learning materials.
  • Engaging Facilitator: You are a confident and dynamic presenter, able to captivate diverse audiences and create a fun, interactive learning environment.
  • Collaborative & Proactive: You are a team player who builds strong relationships and is proactive in identifying opportunities to support others and drive continuous improvement.

What will set you apart 

  • Energy Sector Acumen: A practical background in energy utility operations or decarbonisation technologies. You can connect training directly to the real-world challenges our clients face.
  • Operational Excellence: Knowledge of contact center processes or customer service technology, allowing you to design training that accelerates operational efficiency and success.
  • Proven Training Leadership: A demonstrated track record of scaling training programmes and an ability to think strategically about how to build and expand a learning culture across an international organisation.


Where you'll work

We offer flexible working, with an expectation of 3 days a week in the office. This gives us the best of both: real time together to collaborate and build relationships, with the flexibility to work in the way that suits you best the rest of the week.


Kaluza Values

Here at Kaluza we have five core values that guide us as a business: 

Play to win, Solve the real problem, Build trust every day, Own the outcome, Go further together.


Our Perks

  • Pension Scheme
  • Discretionary Bonus Scheme
  • Private Medical Insurance + Virtual GP
  • Life Assurance
  • Access to Furthr - a Climate Action app
  • Free Mortgage Advice and Eye Tests
  • Perks at Work - access to thousands of retail discounts
  • 5% Flex Fund - to spend on the benefits you want most
  • 26 days holiday
  • Flexible Bank Holidays - Giving you an additional 8 days which you can choose to take whenever you like
  • Progressive Leave Policy - With no qualifying service periods, including up to 26 weeks full pay for primary caregivers and 4 weeks full pay for secondary caregivers when welcoming a new addition to your family.
  • Personal Learning Budget - Upskill, learn and grow!
  • Home Office Budget
  • And more!


We want the best people

We’re keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential.

We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you.

Find out more about working in Kaluza on our careers page and LinkedIn.
You can also find our Applicant Data Protection Policy here.

Skills Required

  • Fluency in French and English (written and spoken)
  • Proven experience designing and delivering training programmes in a SaaS or technology environment
  • Ability to simplify complex technical and business concepts into clear learning materials
  • Confident and engaging facilitator/presenter for virtual and in-person sessions
  • Experience creating e-learning modules, workshops, and quick reference guides
  • Right to work in the EU / no visa sponsorship available for this role
  • Collaborative, proactive team player with strong relationship-building skills
  • Practical background in energy utility operations or decarbonisation technologies
  • Knowledge of contact centre processes or customer service technology
  • Proven experience scaling training programmes and strategic learning leadership
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: London
494 Employees

What We Do

Kaluza is an energy software company powering the future of energy. From revolutionising billing to smart electric vehicle charging, Kaluza’s technology is empowering some of the biggest energy suppliers to better serve millions of customers. Its real-time cloud platform transforms supplier operations, reducing cost to serve and boosting customer engagement. Powered by Kaluza, suppliers can invest in innovating for tomorrow’s customers and drive decarbonisation with smart, low carbon technologies that not only reduce energy bills, but lay the foundations for a more flexible energy system. Kaluza is a B Corp-certified business with over 450 employees across seven global hubs.

Similar Jobs

Mirakl Logo Mirakl

Executive Assistant

eCommerce • Information Technology • Retail • Software
Hybrid
Paris, Île-de-France, FRA
750 Employees

SharkNinja Logo SharkNinja

Account Manager

Beauty • Robotics • Design • Appliances • Manufacturing
In-Office
Paris, Île-de-France, FRA
4000 Employees

Datadog Logo Datadog

Account Manager

Artificial Intelligence • Cloud • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
Paris, Île-de-France, FRA
6500 Employees

Airwallex Logo Airwallex

Director, GTM Partnerships, SME & growth

Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
In-Office
Paris, Île-de-France, FRA
2300 Employees

Similar Companies Hiring

Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees
Revel.io Thumbnail
Aerospace • Hardware • Robotics • Software
US
50 Employees
Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
30 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account