Learner - Trainee Risk and Compliance.Bayobab

At Bayobab, we are Lead with Care, Can-do with Integrity, Collaborate with Agility, Serve with Respect and Act with Inclusion. Bayobab formerly MTN GlobalConnect is a Pan-African digital wholesale and infrastructure services company founded in 2017, and an Operating company in the MTN Group. Bayobab formerly MTN GlobalConnect manages MTN's international and national major wholesale activities, in addition to offering reliable wholesale and infrastructure solutions for fixed connectivity and wholesale mobility solutions that include international mobile services, Voice, SMS, signaling, roaming and interconnect.

Mission/ Core purpose of the Job 

The Risk and Compliance Trainee will be responsible to assist with and provide an end-to-end administrative, coordination support service to the assigned function at Bayobab.  

Values and Context 

(Global influences, environmental / industry demands, organisational mission etc.) 

Our Values 

At Bayobab we are a purpose and value-led organisation. 

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. Values are at the core of our culture and is part of everything we do at Bayobab. Our values are Lead with Care; Can Do with Integrity; Collaborate with Agility; Serve with respect: and Act with inclusion. 

Context 

Bayobab is a next-generation services company connecting Africa with digital solutions. We see Africa through the eyes of its’ population, a continent brimming with potential and possibility. In May 2023, the company transitioned from Bayobab to a new brand, Bayobab. The transition to a new brand is a shift to an open-access business model structured to serve all industry participants and add value to stakeholders and partners. 

Bayobab is in a hyper growth phase and requires an agile, innovative and creative approach to building the business and solving problems in a high pressurised environment. 

There is an increased focus in the commercial areas, new products and services and scaling up of the infrastructure business. The incumbent must therefore ensure the successful delivery in context of: 

• An expertise-based multicultural organisation. 
• A dynamic and evolving field of Telecommunications & Fiber Connectivity. 
• Rapidly changing ICT/wholesale environment. 
• Revolutionary hybrid workforce practices which are bringing together global labour markets. 
• Evolving industry sector constantly presenting new challenges and opportunities to the core businesses. 
• Agile ways of working 
• Diverse legal principles applicable in different jurisdictions 
• Lack of full functional legal staff complement. 
• A business largely governed by contracts.

 Key Performance Areas:

The Control Self Assessment (CSA) process provides a structured workflow for evaluating control design adequacy and operating effectiveness, retaining supporting evidence, obtaining Control Owner review, completing Process Owner and Executive attestations, managing control remediation, and monitoring progress through Operational and Executive CSA dashboards. The Trainee provides the day-to-day coordination and administration needed to keep this lifecycle accurate, complete and on schedule while learning and growing within the Risk & Compliance Function.  

Key Deliverables:

• The Trainee will be accountable to achieve the following objectives:
• Provide input in strategic meetings as required  
• Provide input to enterprise wide transformation initiatives when required
• Facilitate ad hoc meetings with relevant stakeholders as and when required  
• Escalate issues that will result in severe time, scope, productivity and cost or resource impact
• Provide input into all projects initiated (internal or global)
• Prepare documentation required for sign-off/ decision making regarding tactical changes
• Support in execution and alignment with the functional strategy
• Report on an ad hoc basis on specific projects as required
• Type reports according to required formats
• Provide status / progress reports as required
• Provide input to ensure adequate risk mitigation and controls
• Report on a periodic basis to line manager: relating to progress made within the sub-function and in accordance with the performance metrics set by the organisation
• Drive improvement across the business to achieve the optimal service quality deliverables  
• Research of content for presentations, creation and editing of presentations, presentation layout and quality assurance in alignment with MTNs corporate communication standards
• Assist in the collation of information for reporting on various performance metrics internally to Senior Management as well as cross functional teams and externally to vendors; following up with the relevant parties to ensure information provided on time as required
• Assisting in curation of content in knowledge bases, understanding of the content, assisting staff (Group and Opco) in finding documents and knowledge, ability to answer frequently asked questions  
• Interface with OpCo contacts in support of large or strategic opportunities when required
• Assist in producing documentation of service: annexes to contracts, training documentation and business presentations
• Assist in defining and updating governance policies/ strategies as required
• Possess the authority; presence and integrity to command respect from colleagues and from external associates
• Assist with all coordination and admin tasks as required by the department
• Planning and organizing as required  

Quality Standard

• Adherence to set timelines and budget requirements
• Adherence to defined policies, processes and procedures
• SLA terms and conditions
• Timeliness and accurate of reports and assessments
• MTN Live Yello Values:  lead with care, can do with integrity, collaborate with agility, serve with respect  

Operational Delivery:

• (all activities as defined by sub-function)

Job Requirements  
(Education, Experience and Competencies)

Education  

• Bachelor's degree in Internal Audit, Risk Management, Accounting, Finance, Business Administration, Commerce, Information Systems, Economics, Law or a related discipline

Experience

• 0 – 2 years work experience (include of work as a student)

Competencies

• All work is done according to practical, clearly structured work procedures
• Dissemination of information
• Resolution of queries / problems (within parameters set by company policy)
• Make judgement calls to ensure front-line service delivery, quality and excellence
• Prioritisation of work
• Time management of work volume
• Identifying the correct procedure to be implemented
• Strong administrative skills
• Excellent verbal and written communication skills
• Proficiency in MS Office Suite (PowerPoint, Excel and Word)
• Information Processing
• Interpersonal skills
• Negotiation skills
• Presentation skills
• Good EQ
• Action oriented
• Deadline driven
• Accurate
• Responsive
• Flexible
• Agile
• Culturally aware

Other

• Drivers licence and own transport  
• Ability to work in cross functional, matrix management type organizations
• Ability to travel locally and internationally for the purposes of work .