At Coface, we make trade happen everyday.
Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.
Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.
Shape the future of trade with us. Join our Happeners!
Job DescriptionWe are seeking an experienced Lean Six Sigma Project Manager to lead high‑impact, cross‑functional process improvement initiatives across the region. This role is a key contributor to advancing operational excellence, delivering measurable business outcomes, and reinforcing a strong, listening‑driven culture of continuous improvement.
The ideal candidate brings strong execution capabilities, a future‑focused mindset, and the ability to partner effectively with senior leaders and frontline teams in a remote, matrixed environment—leveraging modern tools, automation, and AI where appropriate to design scalable, sustainable processes.
Key Responsibilities
- Lead and deliver Lean Six Sigma projects from initiation through sustainment, ensuring alignment with regional and enterprise strategic priorities.
- Apply Lean, Six Sigma, and continuous improvement methodologies (DMAIC, Kaizen, value stream mapping, root cause analysis) to improve quality, efficiency, cost, and customer outcomes.
- Identify, design, and define new or re‑engineered processes that leverage automation, digital solutions, and AI‑enabled capabilities to reduce waste, improve consistency, and support scalability.
- Partner closely with functional leaders and stakeholders to identify improvement opportunities and develop clear problem statements, success metrics, and benefit targets.
- Drive change management and adoption through strong stakeholder engagement, influence without authority, and clear communication.
- Track, validate, and communicate project outcomes, including financial and non‑financial benefits.
- Support capability building by coaching project teams and, as appropriate, mentoring Green Belt and Yellow Belt practitioners.
- Collaborate with the Six Sigma Region Leader to prioritize initiatives, manage the project pipeline, and support regional operational excellence objectives.
Required Qualifications
- Bachelor’s degree in Business, Engineering, Operations, or a related field (or equivalent experience).
- Lean Six Sigma Green Belt certification required; Black Belt strongly preferred.
- Minimum of 5 years of experience leading process improvement or operational excellence initiatives in complex organizations.
- Demonstrated success delivering measurable improvements across multiple functions (e.g., operations, quality, supply chain, finance, customer experience).
- Strong analytical skills with the ability to translate data into clear insights and actionable recommendations.
- Proven ability to operate effectively in a remote, matrixed environment.
Preferred Qualifications
- Lean Six Sigma Black Belt certification.
- Bilingual proficiency in Spanish and English, with the ability to communicate effectively with diverse teams and stakeholders.
- Experience designing or implementing automated, digitally enabled, or AI‑supported processes as part of continuous improvement or transformation initiatives.
- Experience working in large, multi‑site or regional organizations.
- Familiarity with change management principles and senior‑level stakeholder engagement.
- Strong financial acumen, including benefit validation and ROI tracking.
- Experience with data analysis and visualization tools (e.g., Power BI or similar platforms).
Key Competencies
- Executive‑level communication and presentation skills
- Strong facilitation and influencing capabilities
- Results‑driven mindset with disciplined execution
- Innovative, forward‑thinking approach to process design
- High degree of ownership, accountability, and professionalism
- Ability to balance strategic thinking with hands‑on delivery
Why Join Us
- Opportunity to drive visible, measurable impact on regional performance
- Strong leadership sponsorship and commitment to continuous improvement
- A culture grounded in listening, responsiveness, and thoughtful action
- Fully remote role with meaningful exposure to senior leadership
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Bachelor's degree in Business, Engineering, Operations, or related field
- Lean Six Sigma Green Belt certification
- Minimum of 5 years of experience leading process improvement initiatives
- Demonstrated success delivering measurable improvements
- Strong analytical skills
What We Do
With over 75 years of experience and the most extensive international network, Coface is a leader in trade credit insurance & risk management, and a recognized provider of Factoring, Debt Collection, Single Risk insurance, Bonding, and Information Services. Coface’s experts work to the beat of the global economy, helping ~50,000 clients in 100 countries build successful, growing, and dynamic businesses. With Coface’s insight and advice, these companies can make informed decisions. The Group' solutions strengthen their ability to sell by providing them with reliable information on their commercial partners and protecting them against non-payment risks, both domestically and for export. In 2023, Coface employed ~4,970 people and registered a turnover of €1.868 billion.
