At Signature Aviation, we are modernizing operational performance through data, analytics, and technology-enabled process improvement. The Lean Facilitator partners with operations and functional leaders to identify opportunities to improve efficiency, capacity utilization, and customer experience across our global network.
This role focuses on analyzing operational workflows, leveraging data and performance metrics to identify improvement opportunities, and facilitating cross-functional initiatives that improve ramp operations, capacity planning, and operational throughput. The Lean Facilitator works closely with operations, technology, and data teams to ensure improvements are measurable, scalable, and aligned with broader digital and AI-enabled initiatives across the enterprise.
ResponsibilitiesAnalyze operational workflows to identify opportunities to improve efficiency, throughput, and resource utilization
Facilitate cross-functional improvement initiatives focused on ramp operations, capacity planning, and operational performance
Use operational data and analytics to identify improvement opportunities and support decision-making
Partner with operations leaders to prioritize and implement improvements across locations and functions
Support initiatives related to operational forecasting, staffing optimization, and workflow efficiency
Develop metrics, dashboards, and reporting tools to track operational performance and improvement outcomes
Collaborate with business intelligence and data teams to source, analyze, and interpret operational data
Facilitate structured problem-solving sessions to address operational bottlenecks and process inefficiencies
Develop executive-ready presentations and reports summarizing insights, recommendations, and results
Track improvement initiatives and ensure progress against defined objectives, milestones, and timelines
Minimum Education and/or Experience:
Bachelor’s degree in Business, Engineering, Operations Management, Data Analytics, or a related field
3–5 years of experience in operational improvement, analytics, operations strategy, or process optimization roles
Experience working in aviation, logistics, transportation, or other operational environments preferred
Experience using data and performance metrics to support operational improvement initiatives
Additional knowledge and skills:
Strong analytical and problem-solving capabilities
Experience with operational analytics, performance metrics, and process analysis
Ability to translate operational challenges into structured improvement initiatives
Experience developing dashboards and reporting tools using business intelligence platforms
Strong communication and presentation skills, including executive-level reporting
Familiarity with operational forecasting, capacity planning, or workforce optimization concepts
Experience collaborating with operations, technology, and data teams to implement improvements
Travel Requirement: 40%
About UsWith more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
What We Do
Signature Aviation is the world’s preeminent aviation hospitality company, offering exceptional experiences and essential support services to business and private aviation guests. The company’s large-scale infrastructure footprint enables travel, fosters human connection and is a critical global economic driver. Signature operates an industry-leading network of private aviation terminals, with over 200 locations covering key destinations in 27 countries across five continents and is the largest distributor of sustainable aviation fuel (SAF). The company also offers nearly 15 million square feet of carbon neutral multiuse office and hangar real estate globally, providing unique networkwide benefits and advantages to guests who base their aircraft at a Signature location. For more information, please visit www.signatureaviation.com.
