Qualifications
Required
- Bachelor’s degree or equivalent experience in Learning & Development, Organizational Development, HR, or related field
- 5+ years of leadership development or talent management
- Proven success developing leaders at multiple organizational levels
- Strong ability to translate talent metrics into action
- Ability to partner effectively with senior leaders and executive teams
- Ability to influence without direct authority
- Willingness to travel across markets
Preferred
- Experience in retail, wireless, or multi-unit environments
- Familiarity with frontline-to-executive leadership pipelines
- Background in coaching, assessment tools, or leadership frameworks
- Experience in multi-location or fast-paced environments
Preferred Qualifications
The Leadership Program Training Manager is responsible for strengthening and sustaining the organization’s leadership pipeline by enhancing existing leadership programs and designing new, targeted development initiatives. This role partners closely with senior leaders to support leadership readiness and delivers strategic training solutions aligned to business needs. The ideal candidate blends instructional design and facilitation expertise with strategic talent development ensuring leaders at all levels build the skills, behaviors, and capabilities required to meet current and future organizational demands.
Key Responsibilities
- Align leadership development initiatives to business priorities such as performance, retention, and internal promotion.
- Own the lifecycle of leadership programs from needs assessment and design through delivery, evaluation, and continuous improvement.
- Assess leadership capability, skill gaps, and development needs to inform targeted leadership development initiatives.
- Coach leaders on effective talent identification and development conversations that support leader growth and performance.
- Monitor program outcomes and adjust development strategies to ensure leadership readiness across the organization.
- Facilitate and drive multiple learning modalities (in-person, virtual, blended, tools) to maximize engagement and impact.
- Evaluate program effectiveness through feedback and business results.
- Collaborate with HR, Talent Development, and Operations teams to integrate leadership programs into broader talent strategies.
Skills Required
- Bachelor's degree or equivalent experience in Learning & Development, Organizational Development, HR, or related field
- 5+ years of leadership development or talent management
- Proven success developing leaders at multiple organizational levels
- Strong ability to translate talent metrics into action
- Ability to partner effectively with senior leaders and executive teams
- Ability to influence without direct authority
- Willingness to travel across markets
- Experience in retail, wireless, or multi-unit environments
- Familiarity with frontline-to-executive leadership pipelines
- Background in coaching, assessment tools, or leadership frameworks
- Experience in multi-location or fast-paced environments
Prime Communications Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Prime Communications and has not been reviewed or approved by Prime Communications.
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Healthcare Strength — Medical, dental, and vision coverage is offered with an HSA option, alongside an EAP, company‑paid life insurance, and disability coverage. Health benefits are described as strong for families in some locations, including Blue Cross Blue Shield of Texas plans.
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Retirement Support — A 401(k) plan with employer matching is provided, complemented by access to financial education resources. The match is described as occurring once per year.
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Parental & Family Support — Maternity leave is available after six months of employment, with commission checks continuing during the leave period. Family-oriented protection is reinforced by company‑paid life and disability insurance.
Prime Communications Insights
What We Do
Prime Communications proudly serves as the largest, privately-held AT&T Authorized Retailer. Prime operates ~2000 stores and has 7500+ team members. Founded in 1999 with a single mall kiosk, Prime strives to deliver on our vision of customer-centricity, accountability, profitability, teamwork, and entrepreneurship every single day. In addition to AT&T, PRIME also operates 200+ Cricket Wireless stores. We also operate in Canada (https://www.primecomms.ca/) and Mexico (http://www.primecomms.mx/). Schedule an appointment at one of our stores today: https://attvip.com/ Get social with Prime! ➝ www.facebook.com/PrimeCommunicationsHQ ➝ www.twitter.com/PrimeComms ➝ www.instagram.com/PrimeComms #LifeAtPrime #AtPrimeYouCan #PrimeStrong
