Leader, Systems Engineering

Company Description

Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, capital markets and treasury.

Our solutions enable customers to deploy mission critical technology on premises or in the cloud. With our scale and geographical reach we drive valued solutions and opportunity for customers regardless of size or geography. Through our open, secure, and reliable solutions, we empower customers to accelerate growth, optimize cost, mitigate risk and continually evolve to meet their changing needs.

A Truly global organization with offices in 42 countries worldwide, with an employee base of approximately 10,000 employees. We work with 9,000 customers, including 48 of the top 50 banks globally. Through our software, we’re constantly stretching boundaries to do more for our customers. We are proud to be an organization where our vision, values and cultural beliefs are not just shared, but are lived by our people globally and where recognition is part of each and every day.

Job Description

The Sr Systems Engineer/Leader is responsible for supporting softwares used for Canadian Mortgage technology applications, loan payments, wire transfer, Global Funds exchange, Swift messaging, GPP, Total Payments and messaging, Mobile Payment systems on Finastra ASP servers in data centers or Azure cloud managed by Finastra App OPS teams. Finastra financial products provide business application functions necessary to support the delivery of domestic and international wire transfers for bank and bank customers through the Federal Reserve Bank’s Fedwire network and the international SWIFT network.

The Leader is responsible for resource engage, planning, guide the resources, co-ordinate and collaborate with resources in troubleshooting an issue, take care review and assign request or incident tickets and be capable with hands on install, configure, support and maintaining all middleware application software, customer’s file transfer technology, automate job schedule, log monitoring software, cert and key administration, application monitoring, new server installations and configuration, and infrastructure projects.

This is a full-time position, which requires a great deal of patience and attention to detail. We are looking for the right person to both control the current environment and plan for our future needs. This position will manage, scale, and maintain our application servers necessary to grow with our business. Further, this person will be tasked with improving both internal and external support for our vital operations.

Essential Duties and Responsibilities

• Resource Engage, planning, guide, co-ordinate and collaborate
• Review and Assign requests/incident/audit/task to team resources.
• Installs and configure application server software.

• Provides technical support and maintenance of installed application software.

• Make sure all the required monitoring services in place for reporting about system HA and performance.

• Interacts with business users and software vendors to troubleshoot installation and implementation issues.

• Works with system administrators, DBAs and networking engineers to improve ongoing services delivery.

• Develops and maintains detailed technical knowledge of the specifications, operation, and diagnostics of products while maintaining familiarity with competing products.

• Organizes, produces, and reports on the progress of ongoing testing, trials, and evaluation of new products and services.

• Analyzes existing workflow environments and assists with setting up and configuring new installations to fit into workflow models.

• Conducts orientation to new users regarding applications of software.

• Works with team members and management to architect and support high availability platforms and automate failover to disaster recovery locations.

• Other duties may be assigned. 

Qualifications

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Finastra ASP environment is a fast paced, 24x7 environment. Participation in an on call rotation is required.

Desired Education / Experience:  

· 6-8 years total IT experience
. 3-5 years of level2/level3 support experience in a fast-paced technical environment.

. 1-2 years of Lead engineer experience with engage, assign and plan resources
· Proficient with either Apache Web Server, IIS web servers, Tomcat/Jboss/WebSphere/Weblogic app servers

. Support expierience with any of the above Middleware technologies is a plus.

. Experience with IBM MQ/RDQM is required

. Experience with IBM Data Power is plus

. Experience with Azure/AWS cloud infrastructure is a plus

· Scripting using powershell, cmd, perl, php.

· Excellent proficiency with the standard Unix/Linux and Windows interfaces.

· Experience with electronic file transfer technologies ( Globalscape/Axway/Tumbleweed )

. Experience with Automated job schedule is a plus ( Ex : skybot, Control-M)

.Experience with Oracle Report Server/Obiee/PowerBI is a plus

· Basic office skills such as word processing and spreadsheets, excel counts and graphs.

· Familiarity with communication protocols such as FTP, SSH, and SSL. 

· SSL Public, Private key certificate knowledge, PGP, Regular expressions are plus.

. Familiarity with the SWIFT Network, SNL and HSMs are a plus

· Good troubleshooting skills and ability to perform under pressure.

· Good documentation, organization and follow-up skills.

· Excellent written and oral communication skills.