At Specialized we’re serious about providing high-impact, low-friction, technology solutions so that we can build the best bikes in the world and deliver an exceptional rider experience.
Specialized is seeking a motivated and talented Leader Global Enterprise Application to join our Global Technology team in Morgan Hill, CA. to evolve our enterprise landscape, spanning Finance, Retail Tech, Sales Operations (Order‑to‑Cash business domains), CRM, and People Systems. This role is accountable not only for operational stability, but for leveraging ERP platforms to enable business growth, process simplification, regulatory compliance, and global scale. The ideal candidate is a strategic thinker and hands‑on leader who can operate confidently at the intersection of business outcomes, technology execution, and team leadership.
This position serves as the enterprise champion of ERP applications, including Oracle E‑Business Suite and the strategic evolution toward a unified and simplified platform with Ai natively built in. The role partners closely with senior leaders across Finance, Operations, and IT to drive standardization, disciplined change management, and data integrity across regions and functions. Success in this role requires balancing run‑the‑business excellence with a multi‑year ERP modernization roadmap, ensuring minimal disruption while increasing adoption, reliability, and value realization.
This role will lead a global team of product managers, architects, analysts, and contractors, with responsibility for service performance, vendor strategy, governance, and continuous improvement. This leader is accountable for ensuring ERP capabilities translate into measurable business impact, including improved close cycles, reduced customization, and strong audit and risk posture. The role is expected to influence senior levels, make trade‑off decisions, and establish enterprise standards that scale with the business.
This role owns outcomes, not just systems—delivering ERP stability today while positioning Specialized for enterprise scale, regulatory readiness, and future ERP transformation.
RESPONSIBILITIES
Manage a team of direct reports, contractors, and/or project team members.
Own the implementation of new organizational initiatives aligned with ERP.
Evaluate and recommend changes to current and future ERP system requirements to meet organizational needs.
Drive automation and process improvement initiatives to reduce ticket volumes.
Manage vendor relationships, contracting, and budgets across multiple cost centers.
Promote and establish governance across systems.
10+ years experience in retail and retail operations.
Build and maintain productive, respectful relationships with cross-functional teams, stakeholders, and external partners.
Strong understanding of ITIL service management practices (Incident, Change, Problem Management).
Proven people management experience coaching, hiring, and performance management
Excellent communication skills with the ability to translate technical issues into business impact
Experience leading programs and process automation. Ability to implement and manage projects using agile methodologies.
Progressive and relevant experience driving process improvement
Experience with vendor evaluation and working with an offshore/onsite vendor model.
Ability to balance competing priorities
Excellent planning, prioritizing and organizational skills required
Must be collaborative and possess the ability to influence outcomes
WHAT YOU NEED TO WIN:
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision
Experience supporting or managing an Oracle Fusion Cloud ERP (SaaS) migration — highly preferred
Infrastructure architecture exposure: ability to contribute to OCI architecture decisions, network topology, and security zone design
Creative thinker with the ability to provide both strategic and tactical direction who is detail-oriented but also able to see the big picture
Possesses a collaborative mindset and takes an inclusive approach to problem solving.
Strong problem-solving and communication skills required.
Experience interacting with senior management.
Ability to influence toward outcomes
BENEFITS
As a full-time, regular teammate, you are eligible for the following benefits, beginning the first of the month following your start date.
Benefits include:
Competitive pay with annual performance-based reviews for continued growth and recognition
Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included)
Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP)
Dental and Vision plans
401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company
Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
Employee Assistance Program that provides access to individualized mental well-being care
Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off
14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby
Up to $9,000 annually in Career Development & Degree Assistance
Up to $250 annually in Fitness & Wellness Reimbursement
Industry Pro-Deal Discounts and Perks
For additional information on benefits and perks, please visit: https://benefits.specialized.com.
PAY
Below is a summary of compensation elements for this role at the company if based in the following locations:
California Base Pay Range: ($119,628 $208,153 )
*At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.
We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!
See what we are up to on LinkedIn, Instagram.
Skills Required
- 10+ years experience in retail and retail operations
- Experience supporting or managing an Oracle Fusion Cloud ERP migration
- Strong understanding of ITIL service management practices
- Proven people management experience
- Experience leading programs and process automation
What We Do
Founded on the principle of performance and fueled by innovation, our focus on the rider and their needs is our constant. From seasoned pros and weekend warriors, to kids and commuters—if you ride, we’re for you. The passion we have for sharing our love of bikes with the world can be seen in those who choose to work here. Headquartered in Morgan Hill, CA, the passionate and creative teammates at Specialized have designed and manufactured the world's most innovative bikes and gear since 1974. Are you ready to join our team and help pedal the planet forward?
