Lead Workday Configuration Analyst - Total Rewards

Position Summary:

• The Lead Workday Configuration Analyst – Total Rewards plays a key role in the organization by analyzing, designing, and applying solution approaches for Absence, Benefits, Compensation, and Advanced Compensation specific requirements and changes, for production configuration changes in Implementation projects, Change Requests and for break/fixes in the support model going forward. This individual is responsible for the correct configuration and maintenance, based on approved and aligned requirements, approaches and policies in collaboration with the Workday Configuration Lead. This individual will deliver the maintenance, the optimization of the specific Workday module configurations based on the HR and business demand and initiative prioritization coordinated by the Configuration Lead. This role follows global and local change guidelines, data privacy, and audit requirements of production changes.

Principal Duties & Responsibilities:

• Provide break/fix and Change Request support for Workday Absence, Benefits, Compensation, and Advanced Compensation
• Keep up to date on Workday functionality and training
• Responds to escalated inquiries from Tier 2
• Resolves escalated inquiries and incidents related to respective module
• Support Configuration Lead or other HR stakeholders
• Support to prepare change requests for review by Configuration Lead
• Collaborate in design sessions and define configuration requirements
• Build and unit test prototypes, and facilitate prototype reviews
• Define test scenarios and resolve defects
• Define cutover activities to deploy new features into production
• Creates and maintains relevant job aids and training materials
• Identifies Workday process improvement opportunities
• Supports regression testing prior to biannual releases
• Supports the clarification of integration requirements and integration testing related to supported Workday module
• Ability to learn and support other Workday functional modules as needed
• Most work can be performed virtually from a home or other remote location
• Max. 10% travel

Education & Experience:

• Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience
• 3+ years professional experience with Workday HCM implementation and/or maintenance with Focus on the Workday Absence, Benefits, Compensation, and Advanced Compensation, in a functional configuration/maintenance management responsible role
• Functional knowledge of Workday Absence, Benefits, Compensation, and Advanced Compensation
• Experience implementing or providing Workday Configuration support
• Workday trained on specified module
• Experience using Service Management technology
• Ability to work under deadlines, multi-task efficiently, and reprioritize tasks based on business needs
• Ability to maintain confidentiality of all information
• Strong desire to continue learning newly released Workday Functionality
• Analytical and conceptual skills and data/fact driven approach to problem solving
• Communication skills including the ability to articulate ideas to both technical and non-technical audiences and dealing successfully with stakeholders on all levels
• Strong presentation skills
• Ability to work and deliver results globally across geographies and effectively engage different people and teams
• Excellent attention to detail
• Business English