The Role
The Lead UX Designer will co-lead the design of Dentrix Ascend, focusing on user-centered design and collaborating with cross-functional teams to enhance user experiences in a large-scale B2B SaaS platform.
Summary Generated by Built In
This position will be remote in the United States or hybrid in our American Fork, UT office 2-3 days per week.
Job Summary
We are looking for a Lead UX Designer to co-lead and set the design direction for our flagship Practice Management System, Dentrix Ascend. You are a seasoned product designer with a strong track record of shaping complex B2B platforms, driving clarity in ambiguous problem spaces, and delivering cohesive, high-impact user experiences at scale.
You bring deep empathy for customers, strong systems thinking, and the ability to translate complex workflows and technical constraints into intuitive, elegant solutions. While you are still energized by hands-on design work, you also operate comfortably at a strategic level—guiding design decisions, influencing product direction, and mentoring designers across teams.
This is a highly collaborative leadership role that partners closely with Product, Engineering, and cross-functional stakeholders. You will help define what “great” looks like for UX on Dentrix Ascend, champion user-centered design throughout the organization, and elevate the overall maturity of our design practice.
All submissions should include a link to your portfolio as part of consideration for this role.
What You Will Do
Travel/Physical Demands
Qualifications
What You Will Have
Nice to Haves
The posted range for this position is $120,000 - $175,000 which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.
What you get as a Henry Schein One Employee
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.
In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: 2022 Best Companies to Work For | Henry Schein One
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.
Job Summary
We are looking for a Lead UX Designer to co-lead and set the design direction for our flagship Practice Management System, Dentrix Ascend. You are a seasoned product designer with a strong track record of shaping complex B2B platforms, driving clarity in ambiguous problem spaces, and delivering cohesive, high-impact user experiences at scale.
You bring deep empathy for customers, strong systems thinking, and the ability to translate complex workflows and technical constraints into intuitive, elegant solutions. While you are still energized by hands-on design work, you also operate comfortably at a strategic level—guiding design decisions, influencing product direction, and mentoring designers across teams.
This is a highly collaborative leadership role that partners closely with Product, Engineering, and cross-functional stakeholders. You will help define what “great” looks like for UX on Dentrix Ascend, champion user-centered design throughout the organization, and elevate the overall maturity of our design practice.
All submissions should include a link to your portfolio as part of consideration for this role.
What You Will Do
- Provide design leadership and co-ownership of UX strategy and execution for a large-scale, complex B2B SaaS platform
- Champion user-centered design by deeply understanding customer needs, workflows, pain points, and behaviors through qualitative research, interviews, and usability testing
- Lead the end-to-end design process, from problem framing and concept exploration through prototyping, high-fidelity UI, and detailed design specifications
- Partner closely with Product Managers and Engineering leads to shape product strategy, prioritize opportunities, and deliver solutions that balance user value, business goals, and technical constraints
- Drive alignment across teams by clearly communicating design rationale, tradeoffs, and vision to both technical and non-technical stakeholders
- Identify research needs within the product roadmap and ensure insights are synthesized into actionable design direction
- Facilitate design thinking workshops, critiques, and retrospectives to foster collaboration, innovation, and continuous improvement
- Contribute to and evolve design systems, interaction patterns, and standards to ensure consistency, scalability, and quality across the product
- Mentor and coach designers on the team and cross-functional teams, providing feedback, guidance, and support to help them grow in craft, confidence, and impact
Travel/Physical Demands
- Travel typically less than 10%
- Office environment with no special physical demands required
Qualifications
What You Will Have
- 8-10 years of experience designing and delivering high-quality B2B or enterprise software products, with increasing levels of ownership and influence
- Demonstrated expertise across the full design lifecycle, from discovery and research through ideation, prototyping, testing, and iteration
- A proven ability to design and scale end-to-end user experiences within complex systems and workflows
- Excellent product thinking skills, with the ability to balance user needs, business objectives, and technical realities
- A customer-first mindset and a passion for engaging directly with users to validate assumptions and drive meaningful outcomes
- Experience operating as a design leader—setting direction, influencing stakeholders, and raising the bar for design quality
- A collaborative approach and extensive experience working closely with Product Management and Engineering partners
- Solid understanding of web and native application design, with working knowledge of HTML, CSS, and JavaScript fundamentals
- Proficiency in Figma and FigJam
- Hands-on experience building and maintaining design systems, style guides, and reusable component libraries
Nice to Haves
- Bachelor’s Degree in Design or Human Factors
- Experience in the medical or dental industry, bringing valuable industry insights to the table
The posted range for this position is $120,000 - $175,000 which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.
What you get as a Henry Schein One Employee
- A great place to work with fantastic people
- A career in the healthcare technology industry, with the ability to grow and realize your full potential
- Competitive compensation
- Excellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.
In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: 2022 Best Companies to Work For | Henry Schein One
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.
Top Skills
CSS
Figjam
Figma
HTML
JavaScript
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The Company
What We Do
Henry Schein One is the world’s largest dental practice management software company. Founded in 2018, Henry Schein One launched a new era of integrated dental technology by merging the market-leading practice management, patient communication and marketing systems of Henry Schein and Internet Brands into one company. Our goal: To simplify each aspect of dental practice management by delivering software that connects with each other, shares data and automates more tasks – helping each member of the dental team work smarter and more efficiently.
Headquartered in American Fork, Utah, Henry Schein One combines market-leading brands, such as Dentrix®, Dentrix Ascend®, Lighthouse360®, and TechCentral™, as well as Henry Schein's international dental practice management systems, including Software of Excellence®, Logiciel Julie, InfoMed®, Exan®, and Labnet™, with the dental businesses of Internet Brands, including web-based solutions such as Demandforce®, Sesame Communications®, Officite®, and DentalPlans.com® and more. Henry Schein One integrated 13 companies, 40+ software brands and employs approximately 1,500 people.
