About RightMove
RightMove is redefining how value-based musculoskeletal (MSK) care is delivered. Built in partnership with the Hospital for Special Surgery (HSS)—the world leader in MSK health trusted by elite athletes—we’re creating a new standard of coordinated, expert-led care that gets people moving better and faster.
We partner with PCPs, Orthopedic specialists, and health plans to deliver high-value, patient-centered MSK care. Our value-based care model includes patient engagement, virtual physical therapy, and care navigation to high-value imaging and specialty partners.
Our Mission & Values
We’re a high-performing team driven by one mission: to free people to move and thrive. At RightMove, we move fast, collaborate deeply, and deliver with precision. We’re a startup with enterprise-grade rigor—where talented operators, engineers and clinicians challenge conventions to improve patient outcomes.
We live our values every day:
- Perform to Win – We bring our best to deliver measurable results, valuing impact over optics.
- Be Direct with Respect – We communicate clearly, with honesty and care.
- Move as One Team – We win together, across roles and functions.
- Act with Agency – Our teams have high trust and high accountability, with the freedom to own and responsibility to deliver.
- Choose Optimism – We bring energy and perspective, even when the work is hard.
What You’ll Do
- Lead design for RightMove, creating experiences tailored for clinicians, patients, and caregivers .
- Collaborate closely with product, engineering, and clinical teams to translate complex healthcare workflows into intuitive product experiences.
- Map and document clinical workflows, customer journeys, and service touchpoints to guide product and design decisions.
- Build new and contribute to existing wireframes, prototypes, and design systems as we scale.
- Bring a strategic design perspective to key usability challenges, proposing evidence-based solutions and balancing research with agile delivery.
- Apply expertise in behavioral design, service design, and clinical workflow design to enhance patient and provider experiences.
- Shape and evolve our design processes, including lightweight research, usability testing, and iteration practices suitable for an early-stage company.
- Ensure all designs consider governance, security, accessibility and regulatory requirements for healthcare (e.g., HIPAA, WCAG, Section 508 Compliance).
- Partner with engineering during implementation to uphold quality, accessibility, and design intent.
Must-Haves
- 5–8+ years of experience designing complex digital products, ideally with healthcare platforms or EHR-related experience.
- Deep understanding of healthcare regulations, data governance, accessibility, and security constraints.
- Proven experience designing for multiple user types (clinicians, patients, caregivers ) within one platform.
- Welcomes feedback and different perspectives with humility. Approaches critique as a tool for improvement, not defensiveness—able to engage in healthy debate and iterate quickly based on input.
- Skilled in translating clinical or operational complexity into simple, usable interfaces.
- Strong generalist skill set — comfortable moving between research, design, strategy, and execution.
- Demonstrated ability to balance discovery and delivery — knowing when to research deeply and when to move fast.
- Excellent communication and collaboration skills; thrives in cross-functional, early-stage environments.
- Comfort working remotely on East Coast hours.
Preferred
- Prior experience in musculoskeletal, physical therapy, or digital health products.
- Familiarity with mental and behavioral health considerations within physical therapy and recovery.
- Background in service design, behavioral design, or healthcare workflow optimization.
- Experience working in startups or early-stage, agile product environments.
- Strong aesthetic sensibility and ability to define what “good design” looks like for both patients and clinicians.
- Open to fractional or full time.
- Based in or near Boston or DC metro areas preferred.
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What We Do
RightMoveTM is the only value-based end-to-end movement health resource built on 160 years of clinical validation. We are the expert you can turn to for answers when you have pain, or you're not moving the way you want to.
Combining live telehealth, advanced Physical Therapists, and leading movement health resources, we get you on the right path to recovery faster and frustration-free, so you can get back to living life to the fullest.
Powered by the world's #1 ortho, the Hospital for Special Surgery.
