YOUR MISSION:
As a Lead Technology Partnership Manager at Parloa, you will play a crucial role in building and managing scalable technology partnerships. Your primary focus will be to identify the value proposition of our tech partners and collaborate with them to seamlessly integrate their solutions with our clients. Drawing on your experience in product management and industry knowledge, you will identify complementary fits between partners, understand the value-add, and align with industry trends. Collaboration with cross-functional teams, including Sales, Product, Marketing, and Sales Engineering, will be crucial in driving successful partnerships and adapting our product offerings to meet client needs.
IN THIS ROLE YOU WILL:
- Develop deep knowledge of the business partners and build horizontal and vertical relationships that deliver business impact.
- Evaluate partnerships based on strategic alignment, market fit, and growth potential by driving go to market strategies, lead generation and drive revenue.
- Influence key internal & external stakeholders through regular business reviews & business cases.
- Identify mutual value propositions and ensure that partnerships align with Parloa's strategic direction.
- Collaborate closely with Parloa's product team to deliver partner-specific product features and rollouts.
- Negotiating complex deals and coordinate execution.
- Lead the commercial aspects of potential app/integration partnerships.
WHAT YOU BRING TO THE TABLE:
- Bachelor's degree in business, marketing, or a related field.
- 7+ years of experience in commercial/strategic partner management, channel management, sales or business development in the SaaS industry.
- Strong analytical skills with experience using data to make informed decisions.
- Technology industry experience is required.
- Demonstrated ability to manage complex projects and work collaboratively with cross-functional teams.
- A strong technical affinity and a solid understanding of technology trends and innovations.
- Proven experience in developing and managing partnerships, ideally within our industry or with partners we already work with.
WHAT'S IN IT FOR YOU?
- This is a high-impact role in which you bring strategy and execution to build and grow Parloa’s business, driving success of our cutting-edge AI platform that transforms customer experiences
- Be part of a dynamic, driven team of +20 nationalities with flat hierarchies and collaborative company culture
- Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.
- Attractive compensation package.
- Training and development budget which can be used for conferences and attending development courses to ensure continuous professional growth.
- Flexible working hours, 28 vacation days and workation opportunities
- Enjoy unlimited access to a variety of fitness, yoga, and leisure activities via Wellpass.
- Leverage exclusive offers with our corporate benefits portal, giving you access to compelling deals from leading brands.
- Regular team events, game nights, and other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks.
- Is something missing here? Reach out and let's talk about what else you need for your ideal next growth opportunity.
Your recruiting process at Parloa:
Recruiter Interview → Hiring Manager → Case Study Interview → Culture Add Interview→ Founder interview
Salary Range
$120,000—$200,000 USD
Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 250 people in Berlin, Munich, and New York.
When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $66 million Series B investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.
Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.
Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
What We Do
We at Parloa believe in the revolution of how businesses talk to their customers with the help of artificial intelligence. Ever since our company was founded in 2018 in the heart of Berlin, Parloa has become one of the leading SaaS platforms for Conversational AI. Our aim is to build the most comprehensive solution in this sector for enabling every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment of every team member to reimagine the future of customer communication.
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