Lead Technology Business Services Consultant - CDO Data Business Office

Posted 2 Days Ago
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Charlotte, NC, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Provides strategic and operational support for the CDO Data Business Office, coordinating executive updates, team routines, cross-functional collaboration, vendor and workforce oversight, portfolio support, communications, and special initiatives. Advises senior leaders, synthesizes complex information for executive audiences, facilitates decision-making, and resolves complex cross-functional challenges. The role is hybrid and requires on-site work in Uptown Charlotte, North Carolina.
Summary Generated by Built In
Position Responsibilities and Expected Outcomes
Wells Fargo is seeking a Lead Technology Business Services Consultant team member as part of the CDO Data Business Office team. This team provides overarching strategic direction and operational leadership, ensuring alignment across all CDO groups to achieve enterprise objectives by driving CDO-wide business capabilities and planning frameworks across workforce oversight, communications & engagement, portfolio / program oversight, vendor oversight, and metrics and reporting.
This role provides CDO leaders exceptional operational services and capabilities that amplify our impact, drive excellence, and ensure effective communications and engagement across the CDO organization. The team member is accountable for driving cross functional support across vendor, workforce, and portfolio management.
In this role, you will:
  • Function as an operational linchpin and strategic facilitator for support across the Data Business Office.
  • Coordinate CDO-level cross-leadership updates, materials and team routines.
  • Drive cross-function partnership by facilitating collaboration across CDO, Technology, Finance, and HR leaders.
  • Serve as a trusted advisor and strategic counselor to executive leadership and their team.
  • Provide executive support for special initiatives, engagement related activities, and ad-hoc operational requests.
  • Lead the strategy and resolution of highly complex and unique challenges requiring in depth evaluation and cross channel collaboration.
Required Qualifications:
  • 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
Desired Qualifications:
  • Exceptional verbal and written communication skills, including storytelling for executive audiences
  • Track record of collaborating and building highly successful partnerships with executives and shared service organizations to deliver solutions effectively and efficiently
  • Ability to influence, partner, communicate and negotiate with all levels of leadership to gain commitment to accomplish business goals
  • Strong analytical skills with high attention to detail and accuracy and ability to thrive in a changing and dynamic environment
  • Highly experienced in framing executive conversations, presentations, and analysis with ability to take complex ideas and synthesize key concepts and approaches
  • Advanced Microsoft 365 skills
  • Highly organized, detail-oriented, and resourceful
  • Adaptable and comfortable with rapid change
Job Expectations:
  • Ability to work on-site in Uptown Charlotte, NC in a hybrid environment. There will be no option for fully remote work.
Posting End Date:
28 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • 5+ years of Information Technology in support of Business Services experience, or equivalent experience, training, military experience, or education
  • Exceptional verbal and written communication skills, including storytelling for executive audiences
  • Experience collaborating with executives and shared service organizations to deliver effective and efficient solutions
  • Ability to influence, partner, communicate, and negotiate with leadership to accomplish business goals
  • Strong analytical skills with attention to detail and accuracy
  • Experience framing executive conversations, presentations, and analysis while synthesizing complex concepts
  • Advanced Microsoft 365 skills
  • Highly organized, detail-oriented, resourceful, and adaptable
  • Ability to work on-site in Uptown Charlotte, NC in a hybrid environment

Wells Fargo Compensation & Benefits Highlights

  • Retirement Support Retirement support is anchored by a dollar‑for‑dollar 401(k) match on employee contributions after one year of service, with an additional non‑matching company contribution for some lower‑paid employees. Access to an employee stock purchase plan further expands long‑term savings opportunities.
  • Parental & Family Support Family supports include up to 16 weeks of paid parental leave available from the first day of employment, plus paid critical‑caregiving leave and extensive backup care options. Fertility, adoption, and surrogacy programs are highlighted with meaningful coverage and reimbursements, including a combined lifetime maximum up to $35,000 for eligible expenses.
  • Healthcare Strength Health coverage is comprehensive from day one, spanning medical, dental, vision, mental health, prescriptions, and preventive care often fully covered in‑network. Employer cost‑sharing is emphasized alongside no‑cost counseling through the EAP within plan limits.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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