Wells Fargo is seeking a Lead Technology Operations Analyst
In this role, you will:
- Guide complex technology projects with broad impact for the business
- Act as key participant in the plan development for Technology Operations
- Analyze complex technical operations challenges which require in-depth evaluation
- Conduct research and create reports and presentations on findings
- Lead the development of process and operational improvements
- Be the liaison with the onshore team and ensure communication and reporting of delivery from the offshore team
- Ensure quality and security of the solutions and address remediation's as needed
- Champion continuous improvement, including devising new strategies and new opportunities
- Set performance standards for the team and ensure operations achieve or exceed performance metrics
- Direct the daily Risk and Control flow of operations, focusing on policies, procedures, and work standards to ensure success; re-engineering and driving continual service improvement
- Make decisions based on the understanding of the requirements that influence projects
- Lead teams to meet deadlines and drive new initiatives
- Review, approve, and implement recommended changes to plans
- Collaborate and consult with employees to resolve initiatives and achieve technology directives
- Act as a mentor for individuals
Required Qualifications:
- 5+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Infrastructure Knowledge: BTS readiness, rack & stack, tech refresh coordination
- Windows Administration: Windows 10 / 11 enterprise support and troubleshooting, AD,GPO
- Change & Release Management: Change governance, closure compliance
- macOS enterprise support
- Automation / AI :Scripting / Power Automate
- Network/server depth :Firewall / proxy awareness
- Windows 365 admin exposure
- VPN fundamentals
- Service Now
- PowerShell basics (user admin, checks, automation support)
- Project Management
- Vendor Management
Job Expectations:
- Amenable to work 24x7, weekends and public holidays based on the business needs.
Top Skills
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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