Lead Technical Program Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

• Lead consolidated annual and quarterly planning across domains, standardizing capacity frameworks, release abstractions, and intake governance so teams can reliably deliver against a unified roadmap.
• Define and operationalize a dependency taxonomy and governance model (including SLAs, dedication models, and dispute resolution) to improve organization-wide flow and reduce cross-team friction.
• Publish and maintain a cross-domain release roadmap with explicit walk-backs and contingency plans, improving forecast accuracy, roadmap adherence, and transparency for senior leadership.
• Establish and socialize standard cadences and artifact expectations (such as PRDs, build reviews, and dependency walkthroughs) that raise the bar on release readiness and quality.
• Build and own program health reporting and playbooks for managing blocking issues (e.g., forecast vs. actuals, risk heatmaps), and regularly present status, tradeoffs, and recommendations to senior leaders and collaborators.
• Mentor and enable TPMs by defining sprint/readiness standards and acceptable sprint-churn levels, driving capability uplift, institutionalizing retrospective rollups, and embedding “say/do” integrity and continuous improvement across the organization.

• 8+ years of technical program management or program leadership experience driving large, cross-functional, cross-domain programs in complex environments.
• Deep expertise in capacity planning, dependency governance, release readiness, and managing blocking issues at scale, with a track record of improving SLA adherence and delivery predictability.
• Advanced modeling and dashboarding skills (for example, Sheets/Excel at scale, with experience in Looker/Tableau and SQL preferred) to create clear, data-driven views of program health.
• Strong technical literacy with the ability to evaluate technical tradeoffs, surface risks early, and credibly influence engineering, product, and non-technical leaders.
• Demonstrated executive presence and collaborator management skills, including experience negotiating contracts and timelines with both technical and non-engineering partners.
• Proven ability to design repeatable program frameworks, lead organizational change, and coach TPMs; BS/MS or equivalent practical experience.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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