Lead Technical Program Manager

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program Manager
Overview:
Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.
As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.
The Operations, Network and Employee Digital Experience (ONE) team is looking for a Lead Technical Program Manager, to join a team focused on Mastercard partnerships and integrations with industry leading technology organizations. The ideal candidate will act in the capacity of a Program Manager with responsibilities of managing workstreams from end-to-end, to successfully deliver objectives for our customers and business partners. Experience in project management and agile scrum practices along with an attention to detail will be critical to the success of this role.
Responsibilities of this role to include, but not be limited to:
• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays• Secures resources, scopes efforts, outlines priorities and establishes delivery milestones• Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Accelerates progress by driving crisp, timely decisions• Looked to as first point of contact for projects. Can communicate with confidence 3+ levels up. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides right information and associated data about the state of the project to the right audience at the right time. Runs effective meetings• Has experience in and understands industry technologies. Understands their program, product, or Technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team's services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details• Program strategy defined. Delivers independently but will occasionally seek direction from peers/managers• Nurtures good working relationships with engineers, managers, and peers• Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements
The ideal candidate for this position should:
Possess skills managing complex projects with a minimum of five years of experience.
Have familiarity with project management tools and processes.
Have experience with agile frameworks for managing complex workstreams.
Must be able to work independently with minimal oversight to deliver business goals.
Knowledge working with Microsoft Project and Atlassian Jira is a plus.
Candidates that possess project management certification is also highly desirable.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.