Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program Manager
OVERVIEW
As a Lead Technical Program Manager, your primary responsibilities include overall accountability and leadership for complex infrastructure, tech and customer onboarding projects. Managing relationships and communicating with the program leadership, senior management and a wide range of program contributors. Collaborate with cross functional teams for planning and execution of complex projects. Identifies key barriers to a project's success and actively manages all mitigation activities.
Role:• Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones• Develop, run and distribute status and progress reports to update leadership and project team members• Regularly communicates to senior management regarding the status of specific project deliverables• Provide insights to enhance processes and tooling, support implementation best practices and process improvements derived from identifying areas of weakness and strategizing improvements• Perform analysis and assessment activities to provide stakeholders with timely updates.
All About You:• Experience in large-scale, cross functional transformation initiatives• Project and/or Program Management experience, with a good understanding of a typical lifecycle. Experience evaluating business processes and providing advice on ways to effectively streamline business processes and efficiencies • Experience with risk management, stakeholder management, process optimization, Strong Agile methodology knowledge• Excellent communication (written, oral and presentation) and interpersonal skills• Experience in analysis of operational data to support business decisions
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Top Skills
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.
