Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program Manager
About Mastercard
Mastercard is a global technology company in the payments industry, connecting billions of consumers, financial institutions, merchants, governments, and businesses worldwide. We are driving the future of commerce by enabling secure, simple, and smart transactions. Artificial Intelligence is at the core of our strategy to make Mastercard stronger and commerce safer, smarter and more personal.
The Role:
At Mastercard, we're building next-generation AI-powered platforms to drive innovation and impact. As an TPM, you'll collaborate with engineers, data scientists, and product teams, and help implement Agentic AI systems and ensure safe, scalable, and effective AI applications.
Key Responsibilities
As a Lead TPM, you will:
Own and drive the strategic delivery of complex, multi-year enrichment programmes aligned to Mastercard's Agentic Platform roadmap.
Lead cross-functional execution across engineering, product, data science, and infrastructure teams - ensuring delivery excellence, technical integrity, and business alignment.
Architect programme frameworks that scale with organisational growth, including intake models, prioritisation matrices, and delivery governance.
Operationalise multi-agent platform with API integration and enabling continuous learning loops.
Champion agile maturity and delivery velocity, driving continuous improvement across squads and influencing engineering culture.
Mentor and develop TPM talent, fostering a high-performing, empowered programme management community.
Partner with executive leadership to shape strategic roadmaps, investment planning, and cross-functional alignment across Mastercard's decisioning portfolio.
About You
10+ years of experience leading large-scale technical programmes in data-intensive, cloud-native environments.
Proven success delivering platform-level initiatives with measurable business impact across multiple teams and geographies.
Deep expertise in distributed systems, real-time data pipelines, APIs, and cloud architectures (GCP, AWS, Azure).
Strong understanding of observability, telemetry, and performance optimisation in high-throughput environments.
Exceptional stakeholder management and executive communication skills, with the ability to influence across technical and non-technical domains.
Experience in financial services, recommendation engine, or B2B sales is highly desirable.
Familiarity with Mastercard's DMP ecosystem and enrichment services is a strong plus.
Passion for data-driven innovation and improving developer experience through thoughtful programme design and leadership.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Top Skills
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Mastercard Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.
