Lead Technical Program Manager

Posted 9 Days Ago
Be an Early Applicant
Chicago, IL, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead complex global technology programs from planning through delivery, managing technical requirements, milestones, dependencies, resources, risks, governance, and stakeholder alignment. Collaborate with software development, quality assurance, and business teams to deliver measurable outcomes. Monitor progress, manage changes, provide executive updates, and ensure delivery assurance. Apply enterprise-authorized AI capabilities to accelerate planning and reporting while validating outputs and following data-sensitivity requirements.
Summary Generated by Built In

Leverage deep technical expertise and servant leadership to guide cutting-edge, global technology programs, driving measurable business outcomes, operational excellence, and innovation in a dynamic, fast-changing environment.
As a Lead Technical Program Manager in Corporate Technology, you will help lead complex technology projects and programs that drive business goals and create value for clients, employees, and stakeholders. Applying a broad knowledge of technical principles, practices, and theories is essential to developing innovative solutions, along with leveraging analytical reasoning and adaptability skills to navigate through ambiguity and change. Your strong communication abilities will enable you to effectively collaborate with cross-functional teams and manage stakeholder relationships, ensuring alignment on project objectives and governance. By optimizing resources and managing risks, you will contribute to the successful delivery of high-impact projects that shape the future of the firm. 
Job responsibilities

  • Develop and execute comprehensive program plans incorporating technical requirements, milestones, dependencies, resourcing, and timelines to deliver outcomes on time and at quality.
  • Identify and mitigate project risks, proactively addressing potential roadblocks and implementing risk management strategies to minimize impact on project or program outcomes
  • Collaborate with cross-functional teams, including software development, quality assurance, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with business goals
  • Monitor project progress, adjust plans and schedules as needed, and provide regular status updates to stakeholders to ensure transparency and effective communication throughout the project or program lifecycle including profit and loss analyzation, dependency management, milestone tracking and delivery assurance.
  • Use enterprise-authorized AI capabilities within the work environment to accelerate program planning (e.g., consolidating inputs into integrated plans and executive-ready updates), validating outputs and handling data according to sensitivity requirements.

  • Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.


Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a fast-paced environment
  • Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
  • Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
  • Proven experience leading through the project lifecycle management, including influencing decision makers and adapting to changes as business needs evolve
  • Strong technical fluency, with familiarity in current and relevant platforms, software tools, and technologies
  • Proficient in stakeholder management, with a track record of establishing productive working relationships and driving mutually beneficial outcomes

Preferred qualifications, capabilities, and skills

  • Any applicable certifications
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs
  • Experience using enterprise-authorized AI capabilities to support program management workflows
  • Ability to review and validate AI-assisted plans, risks, and recommendations
  • Experience leading projects through the full project lifecycle
  • Experience influencing decision makers and adapting to changing business needs
  • Strong technical fluency with current platforms, software tools, and technologies
  • Proficiency in stakeholder management and establishing productive working relationships
  • Applicable certifications

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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