Lead Technical Program Manager

Posted 19 Days Ago
San Jose, CA, USA
In-Office
179K-239K Annually
Senior level
eCommerce • Retail
The Role
Leads cross-domain technical program planning and delivery across a large portfolio. Establishes capacity, dependency, release-readiness, and intake governance frameworks; manages complex timelines, risks, blocking issues, and executive reporting. Standardizes program artifacts and practices, negotiates commitments and SLAs, mentors TPMs, drives capability development, and institutionalizes continuous improvement across the organization.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

ABOUT THE TEAM AND ORG

At eBay, breaking new ground and reinventing the future of ecommerce is at the core of what we do. As a Lead Technical Program Manager in San Jose, you will be at the forefront of driving this change. Our team thrives on authenticity, bold ideas, and collaboration, crafting an environment where everyone can bring their remarkable qualities to the workplace every day.

This is a strategic, cross-domain TPM role: you will define TPM roles and responsibilities into scalable frameworks used by many TPMs and domains. You will lead planning and execution across a large portfolio that covers multiple domains or a large cross-domain program. You will work closely with senior engineering, product, and platform leadership. You will also be the point of contact for critical issues affecting delivery within the organization.

In this role, you will implement flawless frameworks to ensure seamless operations across multiple domains. You will collaborate with senior leadership to successfully carry out ambitious plans and be the go-to person for critical delivery issues.

WHAT YOU WILL ACCOMPLISH

1. Annual / Big Planning

  • Own consolidated annual planning across domains: standardize capacity frameworks, release abstractions, and intake governance for other TPMs to follow.
  • Define dependency taxonomy and governance (SLAs, dedication model, dispute resolution).
2. Quarterly & Cross-domain Planning
  • Lead the cross-domain quarterly process and publish a consolidated release roadmap with explicit program-level walk-backs and contingency plans.
  • Standardize cadence and artifact requirements (PRDs, build reviews, dependency walkthroughs) across domains.
3. Program Delivery & De-risking
  • Negotiate high-complexity dependencies and timelines; secure measurable commitments and SLAs.
  • Build playbooks for handling blocking issues, own program health reporting (forecast vs actuals, risk heatmaps), and present program status to senior leadership.
  • Lead contract/timeline negotiations with non-engineering collaborators when required.
4. TPM Enablement & Team Delivery
  • Define sprint/readiness standards and acceptable sprint-churn levels across TPMs; mentor and enable TPMs so practices scale with low overhead.
  • Drive TPM capability uplift and institutionalize retrospective rollups and continuous improvement across the organization.
  • Embed “say/do” integrity; build trust through consistent delivery.
WHAT YOU WILL BRING

8+ years of TPM / program leadership experience running large, cross-functional, cross-domain programs.

1. Deep expertise in capacity planning, dependency governance, release readiness and addressing blocking issues at scale.

Advanced modeling and dashboard skills (Sheets/Excel at scale, Looker/Tableau, SQL preferred).

1. Strong technical literacy — able to evaluate technical tradeoffs and bring up technical risk credibly to leadership.

Executive presence, excellent influencing and collaborator management skills.

1. Demonstrated ability to build repeatable program frameworks, mentor TPMs, and lead organizational change.

BS/MS or equivalent experience.

Additional Details

The base pay range for this position is expected in the range below:

$178,800 - $238,700

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guideline.

Skills Required

  • 8+ years of TPM or program leadership experience running large, cross-functional, cross-domain programs
  • Deep expertise in capacity planning, dependency governance, release readiness, and addressing blocking issues at scale
  • Advanced modeling and dashboard skills using Sheets or Excel at scale
  • Strong technical literacy and ability to evaluate technical tradeoffs and communicate technical risk to leadership
  • Executive presence and excellent influencing and collaborator management skills
  • Demonstrated ability to build repeatable program frameworks, mentor TPMs, and lead organizational change
  • Looker or Tableau experience
  • SQL experience
  • BS, MS, or equivalent experience

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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