Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in AI/ML and Data Platforms, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
- Develops and executes comprehensive project plans, incorporating technical requirements, and timelines to ensure on-time delivery of technology solutions
- Identifies and mitigates risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
- Collaborates with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
- Utilizes advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
- Utilizes technical fluency to evaluate and recommend appropriate technologies, platforms, and vendor products for project implementation
- Champions the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team
Required qualifications, capabilities, and skills
- 5+ years in technical program/project management leading complex infrastructure and platform initiatives in a large-scale enterprise environment.
- Proven ability to drive end-to-end delivery (scope, plan, RAID, dependencies, milestones, change control) with clear accountability and minimal supervision.
- Cloud technology experience required.
- Demonstrated technical fluency to partner effectively with engineers/architects, challenge assumptions, and ensure deliverables meet engineering and operational standards (without requiring you to be the primary implementer).
- Advanced stakeholder management and influencing skills across cross-functional teams, including technology, security/risk, and business partners.
- Strong analytical problem-solving skills: break ambiguous business/technical objectives into executable workstreams, measurable outcomes, and clear decision points.
- Excellent written and verbal communication, tailoring depth and content to audience; able to synthesize complex technical topics into crisp updates and actionable executive-level insights while staying detail-oriented.
Preferred qualifications, capabilities, and skills
- Experience with AWS products and services.
- Experience applying AI-based tooling to program/project management (e.g., AI-assisted planning, requirements synthesis, RAID detection, status reporting automation, decision-log generation).
- Infrastructure domain knowledge (compute, storage, networking, identity/IAM, observability, reliability, capacity/performance) and experience running programs across these areas.
- Prior exposure to large-scale data platforms (data lakes/warehouses, streaming, distributed compute) or AI/ML technologies.
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years in technical program/project management leading complex infrastructure and platform initiatives in a large-scale enterprise environment
- Proven ability to drive end-to-end delivery (scope, plan, RAID, dependencies, milestones, change control) with clear accountability and minimal supervision
- Cloud technology experience
- Demonstrated technical fluency to partner with engineers and architects and ensure deliverables meet engineering and operational standards
- Advanced stakeholder management and influencing skills across cross-functional teams, including technology, security/risk, and business partners
- Strong analytical problem-solving skills to break ambiguous objectives into executable workstreams and measurable outcomes
- Excellent written and verbal communication, able to synthesize complex technical topics into executive-level insights
- Experience with AWS products and services
- Experience applying AI-based tooling to program/project management (AI-assisted planning, requirements synthesis, status automation)
- Infrastructure domain knowledge (compute, storage, networking, identity/IAM, observability, reliability, capacity/performance)
- Prior exposure to large-scale data platforms (data lakes/warehouses, streaming, distributed compute) or AI/ML technologies
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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